Marsha VanDiver
Montgomery,AL
Summary
Customer-oriented Supervisor with 20 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in automotive industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success. Energetic Assessor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Dedicated Supervisor possessing skilled in addressing and resolving conflicts to maintain team harmony and performance. Offers 20 years of experience leading talented teams and exceeding objectives. Background includes strong history in Automobile parts assembly work.
Overview
21
21
years of professional experience
Work History
Supervisor
AIDT-Alabama Industrial Development Training
Montgomery , AL
2005.03 - Current
- Developed and maintained relationships with internal staff and external partners.
- Analyzed evaluation data from students to identify areas needing improvement in instruction delivery methods or techniques used by instructors.
- Supervised instructors in the delivery of educational programs and services.
Clerical Trainee/Hyundai Technician
AIDT-Alabama Industrial Development Training
Montgomery , AL
2003.03 - 2004.09
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Answered customer inquiries and provided information about products and services.
- Inventoried and ordered materials, supplies and services.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Monitored and directed work of lower-level clerks.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Answered phone calls and welcomed visitors to office.
Education
Bachelor of Science - Social Work
Alabama State University
Montgomery, AL1981-06
Skills
- Strategic Planning
- Business Development
- Schedule Development
- Operations Management
Timeline
Supervisor
AIDT-Alabama Industrial Development Training
2005.03 - Current
Clerical Trainee/Hyundai Technician
AIDT-Alabama Industrial Development Training
2003.03 - 2004.09
Bachelor of Science - Social Work
Alabama State University
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