Marsha Wagnon
Doordash
Brea,CA
16
years of professional experience
Hardworking and passionate job seeker who pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, problem-solving abilities with a positive attitude.
Work History
Delivery Driver
4 Years 3 Months- In-Shop and Delivery Driver
Delivery Driver
1 Year- Excellent Customer service and communication to customers, offer friendly service, deliver to locations, shop orders in store and provide alternatives if item is out of stock
Appointment Setter
1 Year 6 Months- Inbound and outbound calls, explained products and scheduled appointments, met all requirements daily, met all sales goals and requirements
Administrative Assistant / Call Center Manager
2 Years 11 Months- Data entry, trained call center reps, interviewed new hires, tracked all leads in the company and updated client files, follow-up calls to ensure clients are satisfied, worked on loan modification packets to lenders, communication to lenders on stays of file, gathered all necessary documentation needed, communication to clients in a friendly professional manner always
Customer Service Representative
11 Months- Inbound call screening, resolve and handle any client concerns in a professional and timely manner, data entry, met and exceeded all daily requirements
Customer Service / Paralegal Intern
4 Years 4 Months- Handled client concerns in a professional and timely manner, data entry, email correspondence with clients, communicated on phone with clients in a professional and friendly manner, scheduling for attorneys on calendar for cases, created court binders for court, filed and served documents, communication with court clerks, prepped attorney for case prior to court, typed up legal documents
Education
College - Marketing, Advertising and Business Law
College - Paralegal Studies
GED
High School
Skills
Legal Research
Legal Drafting
Delivery Driver Experience
Cold Calling
Microsoft Windows Server
Proofreading
Sales
Time management
Communication skills
Organizational skills
Driving
Data entry
Timeline
Delivery Driver
Doordash
07.2022 - CurrentRead More
Delivery Driver
Shipt
07.2021 - 07.2022Read More
Appointment Setter
Home Source Inc
04.2019 - 10.2020Read More
Administrative Assistant / Call Center Manager
Non-Profit Alliance of Consumer Advocates
05.2016 - 04.2019Read More
Customer Service Representative
Performance Settlement
06.2015 - 05.2016Read More
Customer Service / Paralegal Intern
Brookstone Law
02.2011 - 06.2015Read More
Corona Del Mar High School
High School
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General Education Department
GED
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Irvine Valley College
College from Paralegal Studies
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Cypress College
College from Marketing, Advertising and Business Law
Read More