Marshall Campbell
Cheverly,Maryland
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Reliable employee seeking Full Time position. Offering excellent communication and good judgment.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Front of House Worker
Chic-Fil-A
Severna Park, MD
05.2020 - Current
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Assisted servers with 50 delivering and responding to food request, filling beverages and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Wiped down menus to remove spots and stains and promote infection control procedures
Bride to Success Mentor
AACC Student Achievement Success Program (SASP)
Arnold, MD
06.2019 - 08.2019
- Managed and supported over 25 customer questions and issues by analyzing needs, evaluating possible resolutions and implementing best solutions.
- Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
Education
Associate of Applied Science - Hotel/Restaurant Management-Hospitality Management
Anne Arundel Community College
Arnold, MD05.2021
High School Diploma -
The Harbour School
Arnold, MD06.2013
Skills
- Operational Efficiency
- Service Quality
- Maintaining Clean Work Areas
- Guest Relations
- Sanitation Guidelines
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Front of House Worker
Chic-Fil-A
05.2020 - Current
Bride to Success Mentor
AACC Student Achievement Success Program (SASP)
06.2019 - 08.2019
Associate of Applied Science - Hotel/Restaurant Management-Hospitality Management
Anne Arundel Community College
High School Diploma -
The Harbour School
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