Marshall Falch

Returning to the travel agency business, I worked as a corporate travel consultant on a full range of business travel world wide, working with several clients.

One of the companies which followed me from Compass Travel to Polk Majestic Travel, was Encana Oil and Gas. Encana was an oil and gas company headquartered in Calgary, Alberta and set up an office in Denver as the headquarters for the U.S. division. When I first started working on their account, it was a medium size account but they were anticipating major growth, The head of the travel department came to Denver and requested a meeting with me, which resulted in her asking if I would come and work for Encana as one of their employees.

As I had always enjoyed working with the people at Encana, I took the position and was initially the first travel consultant in the Denver office, although the Calgary office had seven employees. Within two years, the Denver office hired another employee in the travel department as volume had increased substantially.

Encana opened additional offices in Dallas, the western slope of Colorado and Wyoming, resulting in 1200 employees system-wide.

With so much travel between the U.S. locations and also to Calgary an offices there as well as other locations in Canada, Encana had a fleet of seven private aircraft which flew on a daily basis between some locations and several times a week between others.

The travel department booked our employees travel on commerical and on our corporate jets, along with car rentals, hotels and other needs for corporate travel.

I worked totally on corporate bookings for a large travel agency in Denver. Most corporate agents were assigned businesses to work on as a team. But several of my former clients chose to follow me to the new company, so I had some of my own client which I worked on solo.

Primarily worked as a corporate travel agent in a busy downtown Denver agency. I did a 75/25 split between corporate and leisure booking, handling corporate businesses as well as walk-in clients.

Assistant Manager to a branch office of a company with twelve locations within Colorado. This agency was a mix between both leisure and corporate, although I did mostly corporate bookings.

As the name of the agency infers, this was primarily an agency which was in a business park setting and catered to nearby corporate businesses, although agents did also book occasional leisure travel for employees of our clients.

As the agency was switching from TWA Pars computer system to Apollo, and I was trained on Apollo, I was hired to help assist other employees with the Apollo system once the switch was made about one month after I started working at Corporate World Travel. In the meantime, I learned Pars until the agency was switched over.

Around 1988, the agency became an Uniglobe affiliate, a nationwide travel agency.

Having just graduated from travel school, I learned the full range of booking both leisure and corporate travel. I also assisted in compiling the weekly government mandated IATA list, which tabulates all airline tickets sold the week previously.

I became proficient in the Apollo computer system, which was managed and operated thru United Airlines.