Marshall Glock
Spring Hill
Summary
Organized Transportation Manager dedicated to efficiency and collaboration. Highly talented in planning, cost reduction and team growth. Outstanding problem-solving and critical thinking skills. Serves as point-of-contact for all transportation-related inquiries and issues.
Overview
16
16
years of professional experience
Work History
Freight Operations Manager
ATS Logistics
01.2023 - Current
- Improved customer satisfaction by promptly addressing concerns and resolving issues.
- Enhanced safety standards through regular employee training and monitoring compliance.
- Developed strong relationships with carriers and vendors for better service levels and cost savings.
- Conducted regular performance reviews, providing constructive feedback to support staff development in freight operations.
- Increased on-time deliveries through proactive communication with clients, drivers, and dispatchers.
- Boosted operational efficiency by regularly analyzing data, identifying areas for improvement, and implementing action plans.
Regional Carrier Representative
ATS Logistics
04.2022 - 01.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving shipment issues.
- Coordinated with carriers to secure optimal shipping rates, resulting in cost savings for the company.
- Reduced transit times by proactively identifying potential bottlenecks and implementing preventive measures.
- Collaborated with sales teams to provide accurate shipping quotes and delivery timelines for clients.
- Conducted root cause analysis on shipment discrepancies, implementing corrective actions to prevent future occurrences.
Police Officer
Overland Park Police Department
09.2021 - 04.2022
- Attended the Johnson County Regional Police Academy for real-life training scenarios.
- Assisted officers I was assigned to with various tasks on the Midnight Patrol Shift.
- Completed various training courses for public safety such as Safe Driving, Weapons safety, Weapons qualifying, and different Law courses.
Regional Carrier Representative
ATS Logistics
06.2020 - 09.2021
- Enhanced customer satisfaction by promptly addressing inquiries and resolving shipment issues.
- Coordinated with carriers to secure optimal shipping rates, resulting in cost savings for the company.
- Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
- Reduced transit times by proactively identifying potential bottlenecks and implementing preventive measures.
- Collaborated with sales teams to provide accurate shipping quotes and delivery timelines for clients.
- Conducted root cause analysis on shipment discrepancies, implementing corrective actions to prevent future occurrences.
IT Recruiter
Nexus IT Group
05.2019 - 06.2020
- Increased client satisfaction with IT hires by conducting comprehensive interviews to assess technical skills and cultural fit.
- Expanded IT candidate pool through proactive networking at industry events, professional associations, and social media platforms.
- Successfully placed candidates in various IT roles, including software developers, network engineers, data analysts, and project managers.
- Provided ongoing support to hired candidates during their onboarding process to ensure a smooth transition into their new roles.
Freight Manager Intern
GIX Logistics
01.2019 - 05.2019
- Improved on-time delivery rates through effective route planning and carrier coordination.
- Increased customer satisfaction by promptly addressing concerns and providing regular shipment updates.
- Negotiated competitive rates with carriers, resulting in reduced shipping costs for the company.
- Collaborated with sales teams to ensure timely order fulfillment, contributing to increased revenue growth.
- Assessed potential risks associated with shipments, developing contingency plans to safeguard goods in transit.
Crop Consultant
Servi Tech Inc.
05.2018 - 08.2018
- Assisted Agronomists with scouting of fields throughout Eastern Nebraska.
- Optimized irrigation scheduling for improved water use efficiency and crop yield.
- Increased client satisfaction with personalized farm visits and timely recommendations.
- Improved pest control strategies, conducting regular field scouting and monitoring activities.
- Conducted soil sampling and analysis to determine optimal fertilizer applications for various crops.
Farm Hand
Cedar Bell Farms
01.2008 - 01.2015
- Worked as a farm hand from Elementary school until I moved to college on our family farm.
- Assisted with planting, irrigation, harvesting, fixing machinery, transport of equipment, and many other tasks.
Education
High School Diploma -
Shelby-Rising City Public Schools
Shelby, NEBachelor of Science - Business Administration And Management
University of Nebraska Kearney
Kearney, NE05.2019
Skills
- Microsoft Office Sills (including Excel)
- Time Management
- Software Proficiency
- Transportation Planning
- Team Training and Development
- Negotiation
- Leadership
- Decision Making
- Communication
- Staff Training and Development
- Process Improvement
Volunteer Experience
- Volunteer for the American Red Cross, setting up, making calls, and disassembling at local blood drives.
- Volunteer at the Senior Center in Kearney, NE.
- Kearney VFW- assist with events held by the local VFW. Assisted with community outreach for the VFW.
Timeline
Freight Operations Manager
ATS Logistics
01.2023 - Current
Regional Carrier Representative
ATS Logistics
04.2022 - 01.2023
Police Officer
Overland Park Police Department
09.2021 - 04.2022
Regional Carrier Representative
ATS Logistics
06.2020 - 09.2021
IT Recruiter
Nexus IT Group
05.2019 - 06.2020
Freight Manager Intern
GIX Logistics
01.2019 - 05.2019
Crop Consultant
Servi Tech Inc.
05.2018 - 08.2018
Farm Hand
Cedar Bell Farms
01.2008 - 01.2015
High School Diploma -
Shelby-Rising City Public Schools
Bachelor of Science - Business Administration And Management
University of Nebraska Kearney
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