Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Marshall Jonathan Lee Smith

Summary

Motivated senior at Georgia State University pursuing a Bachelor of Arts in Psychology, with over four years of experience in retail, medical office, and entertainment settings. Known for a strong work ethic, positive attitude, and excellent customer care. Aside from Psychology, I am also passionate about real estate, property management, and marketing. Seeking opportunities to apply existing skills and gain further experience, particularly in a full-time position.

Overview

4
4
years of professional experience

Work History

Office Associate

Yale Surgical Company, Orthotics & Prosthetics
05.2024 - Current

Responsible for managing inbound and outbound phone calls, checking patients in and out, scheduling appointments, coordinating with hospitals and doctors' offices to meet patient needs, interacting with and assisting patients and their families, and maintaining accurate patient health records, insurance and billing information, and stockroom inventory

TurboTax 2024-2025 Student Campus Ambassador

TurboTax
10.2024 - 04.2025

As a Campus Ambassador, I applied skills gained through my psychology coursework and involvement in campus psychology and marketing organizations to engage with students both on campus and online effectively. I promoted TurboTax’s products and features to students that are seeking a reliable and efficient way to file their taxes that is student friendly and not costly.

Retail Sales Associate

Target
08.2021 - 04.2024

Fulfilling online pick-up orders, efficiently picking and processing hundreds of items daily to support sales and productivity. Assisting guests on the sales floor with an emphasis on helpful, hospitable service. Cross-trained and experienced as a Fulfillment Expert, Closing Expert, Cashier, and Guest Service Advocate.

Education

Bachelors - Psychology

Georgia State University
07-2025

Skills

  • File organization
  • Reception duties
  • Paperwork processing
  • Administrative assistance
  • Patient charting
  • Scheduling appointments
  • Calendar management
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Store opening and closing
  • Retail sales

Affiliations

  • Georgia State University American Marketing Association
  • Counseling Psychology Student Organization

Timeline

TurboTax 2024-2025 Student Campus Ambassador

TurboTax
10.2024 - 04.2025

Office Associate

Yale Surgical Company, Orthotics & Prosthetics
05.2024 - Current

Retail Sales Associate

Target
08.2021 - 04.2024

Bachelors - Psychology

Georgia State University
Marshall Jonathan Lee Smith