Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marshall Jones

Pembroke Pines

Summary

I consider myself a hardworking, adaptable, and proactive individual. I bring a strong sense of dedication, teamwork, and a love for outdoor activities, including sports, fishing, and cooking. I have the ability to quickly learn new skills and adapt to varying situations. I am eager to contribute greatly and positively to my team while continuing to develop in a professional manner.

Overview

3
3
years of professional experience

Work History

Customer Service Rep

GetRightFitnessLLC
Pembroke Pines
02.2023 - 08.2024
  • Process membership sign-ups, renewals, and cancellations.
  • Ensure accurate and up-to-date member records.
  • Handle membership billing inquiries and payment processing.
  • Provide clear and concise information about membership plans, pricings, and promotions

Customer Service Rep

Macks Fish Camp
Pembroke Pines
04.2021 - 01.2024
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries via phone, email, and chat.
  • Greet clients arriving for their tours or appointments with a welcoming and comfortable attitude.
  • Assist customers with creating tours and appointments.
  • Maintain a positive, friendly, and approachable demeanor.
  • Handle clients billing information and payment processing

Education

High School Diploma -

West Broward High
Pembroke Pines, FL
05-2025

Skills

  • Customer service
  • Communication skills
  • Team collaboration
  • Fast learner
  • Adaptability
  • Provide clear information on products, services, and policies
  • Processing payments, invoices, and refunds
  • Responding to customer emails and phone calls professionally

Languages

English
Professional

Timeline

Customer Service Rep

GetRightFitnessLLC
02.2023 - 08.2024

Customer Service Rep

Macks Fish Camp
04.2021 - 01.2024

High School Diploma -

West Broward High

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Marshall Jones