Marshall Lawhon
Franklin,TN
Summary
I have worked at Publix Supermarkets for the past 3 years and have grown significantly as a person because of it. I have experience in manual labor, and I love physical work. I love animals and working outdoors and I’m quick to learn new skills. I have some experience in carpentry and working with my hands as well.
Overview
3
3
years of professional experience
Work History
Front Service Clerk
Publix Supermarket Customer Service
Franklin
11.2022 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Processed transactions accurately using point-of-sale (POS) systems to ensure timely service.
- Assisted in maintaining store cleanliness and organization to enhance shopping experience.
- Collaborated with team members to streamline front-end operations and improve workflow efficiency.
- Trained new staff on customer service protocols and operational procedures for seamless integration.
- Monitored inventory levels at the front end, communicating needs to management for restocking.
- Handled customer complaints with professionalism, ensuring satisfaction and retention of clientele.
- Implemented best practices for cash handling, contributing to overall financial accuracy at the register.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
Education
High School Diploma -
Centennial High School
Franklin, Tn05.2026
Skills
- Customer engagement
- Time management
- Store cleaning
- Problem-solving skills
- Manual Labor
- Heavy lifting
- Work ethic
- Quick learner
- Outdoor work
- Conversational skills
- Physical Stamina
Accomplishments
Most Improved Wrestler
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Front Service Clerk
Publix Supermarket Customer Service
11.2022 - Current
High School Diploma -
Centennial High School