Marshall Martin
Cleveland,United States
Summary
Dynamic administrative professional with a proven track record at the Urban League of Greater Pittsburgh, excelling in customer service and data entry. Skilled in Microsoft Office Suite, I enhanced operational efficiency and fostered strong client relationships through meticulous record-keeping and effective communication. Committed to maintaining confidentiality and supporting team success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Urban League of Greater Pittsburgh
12.2024 - 03.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Coordinator's Assistant/Student Enrollment Specialist
Community College of Allegheny County
08.2023 - 01.2025
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Electro-Mechanical Assembler
Aerotek
02.2017 - 07.2021
- Minimized errors during the assembly process through strict attention to detail when reading blueprints or schematics.
- Prevented safety hazards in the workplace by adhering to proper safety protocols while handling electrical components and machinery.
- Increased efficiency by maintaining a clean and organized workspace, ensuring easy access to tools and materials.
- Enhanced overall assembly process by suggesting and implementing improvements to workflow or equipment, based on hands-on experience.
Forklift Operator
Allegiance Staffing Agency
08.2015 - 01.2017
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Mechanical Assembler
Tops Staffing
02.2014 - 07.2015
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
- Utilized various hand tools, power tools, and equipment in the assembly process while maintaining a high level of precision and accuracy.
- Tested finished products for compliance with tolerances and overall quality.
- Worked with heavy machinery and various power tools when assembling parts.
Laborer
Labor Ready Staffing
10.2010 - 01.2014
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Education
Diploma - Barbering
Community College of Allegheny County
Pittsburgh, PA08-2024
High School Diploma -
Clairton High School
Clairton, PA06-1988
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Filing
- Microsoft Office Suite
Certification
- Food Handler ServSafe 10/17/2023
- OSHA 10-Hour Construction Safety and Health - Occupational Safety and Health Administration.
- Surface Restoration & Treatment Training Program Energy Innovation Center Institute 07/21/2017
Timeline
Administrative Assistant
Urban League of Greater Pittsburgh
12.2024 - 03.2025
Coordinator's Assistant/Student Enrollment Specialist
Community College of Allegheny County
08.2023 - 01.2025
Electro-Mechanical Assembler
Aerotek
02.2017 - 07.2021
Forklift Operator
Allegiance Staffing Agency
08.2015 - 01.2017
Mechanical Assembler
Tops Staffing
02.2014 - 07.2015
Laborer
Labor Ready Staffing
10.2010 - 01.2014
Diploma - Barbering
Community College of Allegheny County
High School Diploma -
Clairton High School
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