Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marshall Smith

Pembroke Pines

Summary

Adept at navigating complex routes and ensuring timely deliveries, I significantly enhanced customer satisfaction at Geleluyul Transport LLC through impeccable time management and exceptional customer service. My expertise in GPS route planning and commitment to safety protocols contributed to a stellar driving record, underscoring my ability to meet and exceed employer expectations.

Punctual Driver with unprecedented talents in truck operations, loading, and unloading, and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.

Developed strong organizational and time-management skills in fast-paced environment. Efficiently managed routes, ensuring timely deliveries and adherence to safety standards. Looking to transition into new field, leveraging effective communication and logistical planning abilities.

Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills.

Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.

Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.

Offering dependable and safety-focused approach, eager to learn and develop in dynamic environment. Brings firm understanding of traffic laws and vehicle maintenance, ensuring compliance and efficiency. Ready to use and develop navigational and problem-solving skills in Desired Position role.

Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Driver

Geleluyul Transport LLC
08.2024 - 11.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Obtained signatures from customers upon delivery of goods.

Driver

Ghost Transporting and Towing LLC
06.2021 - 08.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Sales Manager

M J B Connection LLC
01.2012 - 08.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Built relationships with customers and community to establish long-term business growth.

Route Manager

Waste Management - Pompano Beach, FL
04.2004 - 07.2006
  • Enhanced customer satisfaction by resolving service issues promptly and professionally.
  • Conducted driver ride-alongs and observations to evaluate and improve driver performance.
  • Monitored daily operations and routes to resolve issues and drive operational effectiveness.
  • Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
  • Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
  • Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
  • Visited customers and customer sites to evaluate and resolve safety issues.
  • Managed a team of drivers, providing training and support to ensure high performance standards were met.
  • Conducted regular performance evaluations of drivers to provide constructive feedback and identify areas for improvement.
  • Maintained accurate records of all routes, deliveries, vehicle inspections, and employee hours for regulatory compliance purposes.
  • Implemented safety protocols for employees, reducing workplace accidents and promoting a safe working environment.
  • Improved route efficiency by analyzing and optimizing daily delivery schedules.

Driver

Waste Management - Pompano Beach, FL
06.1999 - 04.2004
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Education

Coral Springs High School
Coral Springs, FL
03.1982

Skills

  • Time management
  • Valid Driver's license
  • Customer services
  • Customer service
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Traffic law observation
  • Vehicle maintenance
  • Accident prevention
  • DOT compliance

Certification

Passenger Endorsement

Twix card

Timeline

Driver

Geleluyul Transport LLC
08.2024 - 11.2024

Driver

Ghost Transporting and Towing LLC
06.2021 - 08.2024

Sales Manager

M J B Connection LLC
01.2012 - 08.2024

Route Manager

Waste Management - Pompano Beach, FL
04.2004 - 07.2006

Driver

Waste Management - Pompano Beach, FL
06.1999 - 04.2004

Coral Springs High School
Marshall Smith