Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marshall Whitcomb

Collinsville,IL

Summary

History of maintaining equipment, updating software and handling network security with an organized and systematic focus. Strong multitasker with excellent communication and planning abilities.

Overview

7
7
years of professional experience

Work History

Computer Operator

REJIS Commission
St Louis, MO
11.2016 - Current
  • Monitored system performance, analyzed problems and provided solutions to technical issues.
  • Assisted users with setting up their workstations, printers, scanners and other peripherals.
  • Resolved hardware-related issues such as improper display settings or malfunctioning keyboards.
  • Configured new user accounts in accordance with established guidelines.
  • Diagnosed network connectivity issues using ping tests and traceroutes.
  • Created detailed reports on system usage, performance metrics and other related data points.

Education

Associate of Applied Science - Information Technology

Ranken Technical College
St Louis, MO
06-2016

Skills

  • Server monitoring
  • Security Updates
  • User Support
  • Technical Troubleshooting
  • Hardware and software installation
  • Customer Service
  • Load Balancing
  • Documentation skills
  • Password Resets
  • New User Accounts

References

References available upon request.

Timeline

Computer Operator

REJIS Commission
11.2016 - Current

Associate of Applied Science - Information Technology

Ranken Technical College

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Marshall Whitcomb