Marshay Cooper
Summary
Resourceful Lead Budtender known for maintaining high productivity and efficiently completing tasks. Specialize in customer education, inventory management, and compliance with cannabis regulations. Excel in communication, problem-solving, and adaptability, ensuring top-notch service and operational excellence in fast-paced environments.
Overview
8
8
years of professional experience
2014
2014
years of post-secondary education
Work History
Lead Budtender
The evergreen market
Auburn, Washington
10.2023 - Current
- Guided customers in product selection and usage for optimal satisfaction.
- Managed inventory levels and organized product displays to enhance accessibility.
- Trained and mentored new budtenders on customer service and product knowledge.
Server
Black Bear Diner
Federal Way, Washington
03.2021 - 08.2023
- Provided friendly and efficient service to guests in a fast-paced environment.
- Managed orders accurately using the restaurant's point-of-sale system.
- Assisted kitchen staff with food preparation and presentation standards.
Debt Collector
Credit Corp Solutions
Federal Way, WA
03.2018 - 05.2023
- Managed collections for overdue accounts across various client portfolios.
- Negotiated payment plans with clients to resolve outstanding debts.
- Utilized CRM software to track communication and account status updates.
Education
Associate of Science - Legal Studies
Post University
Waterbury, CT 09.2024 - 03.2026
Federal Way High School
Federal Way, WASkills
- Legal research
- Customer service
- Inventory management
- Conflict resolution
Timeline
Associate of Science - Legal Studies
Post University
09.2024 - 03.2026
Lead Budtender
The evergreen market
10.2023 - Current
Server
Black Bear Diner
03.2021 - 08.2023
Debt Collector
Credit Corp Solutions
03.2018 - 05.2023
Federal Way High School