Giovanni Figueroa
San Diego,CA
Summary
2 years in cannabis, really knowledgeable, reliable, trustworthy and good with customers,
Overview
6
6
years of professional experience
Work History
Lead Budtender
Buzz Cannabis
San Diego, CA
01.2024 - 01.2026
- Supervised daily operations of dispensary, ensuring compliance with regulations and standards.
- Trained and mentored new budtenders on product knowledge and customer service techniques.
- Assisted customers in selecting products, providing tailored recommendations based on needs and preferences.
- Resolved customer concerns promptly, enhancing overall satisfaction and loyalty to the dispensary.
Budtender
Buzz Cannabis
San Diego, CA
01.2024 - 10.2024
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
Budtender
Dr Greenthumbs
La Mesa
08.2023 - 11.2023
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Managed high volume of cash with Number% accuracy rate.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Budtender
Jungle Boys
La Mesa
07.2022 - 08.2023
- Checked guests' photo identification for validity and age requirements.
- Managed high volume of cash with Number% accuracy rate.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Bussed
Bushfire Kitchen
Del Mar
04.2022 - 07.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
Produce Clerk
Sprouts
El Cajon
02.2020 - 08.2021
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
Altus Charter School of San Diego
San Diego, CASkills
Conflict Resolution
Attention to Detail
Effective Communication
Adaptability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Budtender
Buzz Cannabis
01.2024 - 01.2026
Budtender
Buzz Cannabis
01.2024 - 10.2024
Budtender
Dr Greenthumbs
08.2023 - 11.2023
Budtender
Jungle Boys
07.2022 - 08.2023
Bussed
Bushfire Kitchen
04.2022 - 07.2022
Produce Clerk
Sprouts
02.2020 - 08.2021
Altus Charter School of San Diego