Marsheian Tickles
Mesquite,TX
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
7
7
years of professional experience
Work History
Server
Plucker Wing Bar
Mesquite, Texas
12.2024 - Current
- Greeted guests and provided menus.
- Followed health safety guidelines when preparing and serving food products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Presented menus and answered questions regarding items.
- Prepared checks, itemizing total meal costs and taxes.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked food before serving it to customers.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Upheld high standards of sanitation in accordance with health department regulations.
- Set up tables in between patrons to reduce wait times.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Provided exceptional service to high volume of daily customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Team Leader
Cheddars Restaurant
Mesquite, TX
01.2021 - Current
- Very Fast And Friendly Also Love Communication with my tables and my servers very helpful and I love running the floor taking on big responsibilities and I go over and beyond so our team will succeed
- Maintained positive working relationship with fellow staff and management.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Server
IHOP
Plano, Texas
10.2017 - 08.2020
- Greeted guests and provided menus.
- Followed health safety guidelines when preparing and serving food products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Prepared checks, itemizing total meal costs and taxes.
- Presented menus and answered questions regarding items.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked food before serving it to customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Set up tables in between patrons to reduce wait times.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
High School Diploma -
E J Conrad
Tx05-2012
Skills
- Table resetting
- Daily specials memorization
- Hostess support
- Team member support
Timeline
Server
Plucker Wing Bar
12.2024 - Current
Team Leader
Cheddars Restaurant
01.2021 - Current
Server
IHOP
10.2017 - 08.2020
High School Diploma -
E J Conrad