Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Marshun Ware

Houston

Summary

Determined Merchandise Planner with extensive analytical skills and buying experience. Outgoing sales professional with an excellent record of maintaining increased sales, improving buying experience, and elevating quality control for inventory.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Nordstrom
04.2022 - Current
  • Printed tickets, picked supplies and filled packages under tight deadlines.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Sourcing Planner

Omega Plastics LLC
07.2018 - 10.2020
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Supported leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, and proposal development for various events.
  • Used SAP and ERP to prepare annual budgets and monitor expenditures to analyze sales and to forecast trends.


Merchandise Planner Intern

Fossil Inc.
04.2017 - 06.2018
  • Collaborate with A/P and various teams in quantifying buys, meeting timing needs with regards to delivery.
  • Identified risks and established opportunities to drive growth and increase profit through effective inventory management.
  • Generated sales reports and used data to adjust acquisition, assortment and allocation of product and/or service.
  • Maintained excellent working relationships with buying offices and brand partners.
  • Coordinates and organizes samples for all photo shoots including editorials and product shots with internal teams and vendors

Education

Bachelor of Science - Fashion Merchandising

University of North Texas
Denton, TX
08-2017

Skills

    -Merchandise Planning
    - Quality Improvement
    - Product Knowledge
    - Inventory Control
    - Sourcing
    - Analytical Skills
    - Microsoft Excel (including pivot tables and vlookups)
    - Strong Communication Skills
    - Team Collaboration
    - Multi-tasking and Prioritization

Timeline

Customer Service Representative

Nordstrom
04.2022 - Current

Sourcing Planner

Omega Plastics LLC
07.2018 - 10.2020

Merchandise Planner Intern

Fossil Inc.
04.2017 - 06.2018

Bachelor of Science - Fashion Merchandising

University of North Texas

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Marshun Ware