Marsida Guzia
Great Neck,NY
Summary
Dynamic healthcare professional with extensive experience at Northwell Health, excelling in surgical coordination and patient management. Proven track record in implementing strategic initiatives and enhancing compliance processes. Skilled in cross-departmental collaboration and insurance verification, driving program retention and improving patient outcomes through effective communication and leadership.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Surgical Coordinator
Northwell Health
Great Neck, NY
04.2022 - Current
- Coordinate scheduling for bariatric and general surgery consults and procedures, managing 20+ surgical cases weekly.
- Lead insurance verification and pre-authorization for both surgical cases and GLP-1 weight-loss medications (Wegovy, Mounjaro, Ozempic, Saxenda).
- Designed and implemented a Bariatric Patient Tracker to monitor patient progress from consult through clearance in line with ASMBS guidelines.
- Created a comprehensive weight management spreadsheet to track patient weight trends, medication side effects, and insurance coverage for use in ASMBS credentialing audits.
- Managed recall systems for patients lost to follow-up, boosting re-engagement and program retention rates.
- Collaborated with multidisciplinary teams to ensure timely medical clearances and compliance documentation.
Administrative Support Specialist
Northwell Health
Great Neck, NY
09.2020 - 03.2022
- Scheduled initial consults and follow-up visits for surgical and non-invasive weight loss programs.
- Conducted demographic verification, chart reviews, and patient intake for front desk operations.
- Assisted with insurance documentation and submission of pre-authorization packets for surgical procedures and medications.
- Supported project execution for workflow optimization and tracking compliance performance.
Healthcare Manager, Surgical Coordinator & Ophthalmic Technologist
Advanced Eye Care and Aesthetic Center
Forest Hills, NY
01.2018 - 09.2020
- Managed healthcare operations with an emphasis on billing accuracy, prior authorizations, and claim denial reduction.
- Built custom spreadsheets to monitor clinical and billing outcomes, improving patient follow-through and revenue capture.
- Acted as the primary liaison for insurance coordination, patient queries, and provider support.
- Performed ophthalmic diagnostic testing including auto-refraction, visual field testing, glaucoma screening, and fluorescein angiography to support ophthalmic evaluations and treatment planning.
Education
Master of Business Administration - Healthcare Management
South College
10.2025
Bachelor of Business Administration - Healthcare Management
South College
Associate of Health Science - Pre-Nursing
South College
Skills
- Leadership & Team Support
- Project Planning & Execution
- Cross Departmental Coordination
- Regulatory Compliance & Process Development
- Strategic Initiative Implementation
- Communication & Stakeholder Management
- Training & Staff Development
- Problem-Solving & Conflict Resolution
Websites
Certification
- Essential Lessons for First-Time Managers
- Onboarding New Hires as a Manager
- Driving Employee Engagement as a People Manager
- Coaching & Developing Employee Skills
- Leadership & Conflict Resolution Foundations
- Emotional Intelligence & Performance Management
- Creating Psychological Safety for Diverse Teams
Languages
- English, Fluent
- Spanish, Proficient
- Albanian, Native
Timeline
Senior Surgical Coordinator
Northwell Health
04.2022 - Current
Administrative Support Specialist
Northwell Health
09.2020 - 03.2022
Healthcare Manager, Surgical Coordinator & Ophthalmic Technologist
Advanced Eye Care and Aesthetic Center
01.2018 - 09.2020
Master of Business Administration - Healthcare Management
South College
Bachelor of Business Administration - Healthcare Management
South College
Associate of Health Science - Pre-Nursing
South College
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