Marsielle Fountain
Marietta ,GA
Summary
Detail-oriented technical professional with experience in field service and executive management. Currently pursuing studies in Radiologic Technology and Health Information Technology Management. Equipped to leverage technical skills and knowledge in a Health Information Management role.
Overview
10
10
years of professional experience
Work History
Chief Executive Officer
CRVD LLC
Marietta, GA
01.2020 - Current
- Facilitated strategic planning and informed executive decision-making at CRVD LLC.
- Developed and nurtured partnerships with clients, vendors, and community stakeholders to enhance collaboration.
- Represented CRVD LLC during negotiations, presentations, and executive meetings.
- Oversaw financial functions, ensuring accurate budgeting and forecasting to support organizational goals.
Field Service Technician
Plug Power
Forest Park, Georgia
05.2023 - 01.2025
- Serviced Plug Power fuel cell systems at customer sites.
- Diagnosed electrical and mechanical faults in hydrogen equipment.
- Performed preventive maintenance on Plug Power service assets.
- Replaced defective components in fuel cell power units.
- Documented service calls and repair actions in work orders.
- Followed safety procedures for hydrogen systems and site operations.
- Completed all necessary paperwork for service calls in a timely manner.
Traveling lighting and service Technician/Auditor
Rogers Electrical Services
Atlanta, Georgia
05.2016 - 12.2022
- Diagnosed electrical faults on Rogers Electrical Services service calls.
- Diagnosed problems and determined solutions for various customer issues.
- Repaired wiring, outlets, panels, and fixtures in residential systems.
- Installed replacement parts using hand tools and testing instruments.
- Communicated repair needs and service options to customers clearly.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Guided junior technicians on safe electrical service practices.
Education
Certification - Radiological Technologist/Health Information Tech
Atlanta Technical College
Atlanta, GA12-2026
High School Diploma -
Mandela/Mount Vernon High School
Mount Vernon, NY05-1998
Skills
- Strategic execution
- Strategic planning
- Operations management
- Organizational leadership
- Relationship management
- Customer relations
- Health information
- Medical imaging
- Patient care
Timeline
Field Service Technician
Plug Power
05.2023 - 01.2025
Chief Executive Officer
CRVD LLC
01.2020 - Current
Traveling lighting and service Technician/Auditor
Rogers Electrical Services
05.2016 - 12.2022
Certification - Radiological Technologist/Health Information Tech
Atlanta Technical College
High School Diploma -
Mandela/Mount Vernon High School