Marstel Johnson
Tampa,FL
Summary
Proven to excel in high-volume environments, demonstrated at Isleworth, where I efficiently managed customer service and cash handling. Skilled in multitasking and possessing deep knowledge of liquor, beer, and wine, I consistently ensure exceptional guest experiences. My reliability and strong customer service skills contribute to operational excellence and positive outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Isleworth
Orlando, FL
10.2022 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Top Golf
Orlando
03.2019 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Ikea
Orlando Fl
03.2016 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Ocoee High School
Ocoee, FLSkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Certification
Bartender certification
Food handler certification
Timeline
Bartender
Isleworth
10.2022 - 05.2024
Server
Top Golf
03.2019 - 08.2022
Cashier
Ikea
03.2016 - 02.2019
Ocoee High School