MARTA GARCIA
Brooklyn,NY
Summary
Human services professional with strong bilingual communication, eligibility screening, and client advocacy skills across education and family support settings. Connects participants with community resources, leads orientations and workshops, and adapts materials for Spanish-speaking audiences to improve access, understanding, and engagement.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Case Manager
Literacy Partners
New York, NY
06.2026 - Current
- Support adult learners and families by identifying needs, sharing community resources, and assisting with referrals to appropriate services.
- Help participants navigate barriers related to education, family responsibilities, and access to community support.
ESOL Instructor & Program Assistant
Literacy Partners
New York, NY
01.2019 - 01.2026
- Designed and implemented lesson plans, instructional materials, and presentations for adult English-language learners, enhancing engagement and comprehension.
- Led enrollment orientations in English and Spanish, explaining program processes and expectations to parents and caregivers.
- Pioneered La Fuerza de Familias Latinas workshops in Sunset Park in 2019, leading parent outreach and recruitment while facilitating in-person sessions with established program materials.
- Coordinated family workshops on immigration, health, and other community topics, tailoring materials for Spanish-speaking audiences to ensure accessibility.
- Provided English–Spanish translation and interpretation support for staff and program participants.
Case Management / Family Support
Sunset Park Family Center
Brooklyn, NY
01.2019 - 06.2020
- Case Manager and Family Counselor
- Provided client counseling and case support, researched neighborhood resources, and connected individuals and families with relevant referrals to enhance access to services.
- Facilitated workshops on patients’ rights and domestic violence awareness, adapting content for Spanish-speaking participants to increase engagement and understanding.
- Supported ESL classes and collaborated with teachers and City Tech Human Services interns to enhance internship learning experiences through tailored guidance.
Education
TELF Certification -
The TEFL Org
01-2024
Master in Social Work - Social Work
Hunter College
New York01-2022
Bachelor of Science - Human Services
City Tech College of Technology
Brooklyn, NY06-2020
Early Childhood Education - Elementary School Teacher
Teacher's School in Guatemala
Guatemala, C.A.10-1999
Skills
- Case planning
- Eligibility screening
- Service referral
- Client documentation
- Bilingual communication
- Community outreach
- Workshop facilitation
- Adult learning strategies
- Resource navigation
- Cross cultural communication
- Problem solving
- Relationship building
- Organization and multitasking
- Family support services
- Records management
- Data entry and analysis
- Documentation skills
- Report writing
- Client advocacy
- Client management
- Clear communication
- Community resources
- Client needs assessment
- Reporting skills
- Community support services
- Ethical judgment
- Goal setting
- Health history documentation
Languages
Bilingual orientation & interpretation
CORE STRENGTHS
- Family support & resource navigation
- Adult ESOL education
- BEST Plus certified
- Community outreach & parent recruitment
- Workshop facilitation
- Client intake & follow-up
- Intern mentoring
- Curriculum development
- Cross-functional collaboration
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- Medical Interpreter
- Mental Health First Aid
- School Violence Prevention and Intervention
- NYS Citizen Public Health Leader Training Program
- BEST Plus certified
Accomplishments
- Services Corps Member
Timeline
Case Manager
Literacy Partners
06.2026 - Current
ESOL Instructor & Program Assistant
Literacy Partners
01.2019 - 01.2026
Case Management / Family Support
Sunset Park Family Center
01.2019 - 06.2020
TELF Certification -
The TEFL Org
Master in Social Work - Social Work
Hunter College
Bachelor of Science - Human Services
City Tech College of Technology
Early Childhood Education - Elementary School Teacher
Teacher's School in Guatemala