Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
9
9
years of professional experience
Work History
Office Manager
Cypress Medical Surgical Center
02.2021 - 02.2024
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Created, maintained and updated filing systems for paper and electronic documents.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Assistant Manager
Cypress Medical Surgical Center
05.2020 - 02.2021
Medical Assistant
Cypress Medical Surgical Center
02.2016 - 05.2020
Coordinated patient scheduling, check-in, check-out and payments for billing.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Updated patient information and insurance details for accurate electronic medical records.
Registered patients and completed associated paperwork for accurate records.
Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
Obtained pre-authorization from insurance companies ahead of medical services.
Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
Prepared examination rooms for patients, maintaining a clean and organized environment for optimal care delivery.
Assisted physicians with medical procedures, ensuring high-quality patient care and safety.
Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
Placed laboratory tests and scan results in EMR for provider review.
Ordered prescription refills on behalf of existing office patients.
Helped nurses and doctors with patient procedures such as Rectal rectal DilatationManometry an examinations.
Medical Assistant
Dr. Ann Jin Qiu
02.2015 - 02.2016
Prepared examination rooms for patients, maintaining a clean and organized environment for optimal care delivery.
Assisted physicians with medical procedures, ensuring high-quality patient care and safety.
Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
Pain Management Registered Nurse at Rose Surgical Center, Rose Medical CenterPain Management Registered Nurse at Rose Surgical Center, Rose Medical Center