Martazia Everett
Sunrise,USA
Summary
. Motivated and reliable professional with strong communication, problem-solving, and multitasking skills. Experienced in working in fast-paced environments, providing excellent customer service, and maintaining a positive attitude. A dependable team player with a strong work ethic and a willingness to learn and grow.
Overview
4
4
years of professional experience
Work History
Security Officer
HAWKEYE SECURITY
Fort Lauderdale, FL
- Current
- Logged in guest at guard's gate.
- Checked IDs for every resident or visitor that enters the premises.
- Verified guest entering the property.
Baggage Handler
Bags
Fort Lauderdale, FL
01.2025 - 03.2025
- Ensure luggage reaches its intended destination on time and in the best possible condition
- Count bags, check weights of bags, balance loads, screen suitcases for security reasons, transport bags through an airport conveyor belt system and read bag
- Make sure luggage is scanned and put onto the correct plane.
Call Center Agent
iQor
Fort Lauderdale, FL
02.2024 - 09.2024
- Answering incoming calls and responding to customer inquiries via various channels (phone, email, chat).
- Providing accurate and helpful information about products or services.
- Resolving customer complaints and problems using available resources.
- Following up on unresolved issues to ensure customer satisfaction.
PATIENT DINING ASSOCIATE (PART TIME)
Morrison Healthcare
Weston, FL
01.2023 - 11.2023
- Handles the preparation and delivery of patient meals, ensuring patients receive their nourishment according to their dietary needs and preferences.
- Assisting patients in understanding the menu and taking their meal orders, taking into account dietary restrictions, allergies, and preference.
- Assisting patients in understanding the menu and taking their meal orders, taking into account dietary restrictions, allergies, and preference
Security Officer
OnGuard Security
Indianapolis, IN
02.2021 - 12.2022
- Checked IDs for every resident or visitor that enters the premises.
- Verified guest entering the property.
- Documented daily activities and incidents accurately, maintaining detailed logs for review by management.
Education
High school diploma or GED -
Whiddon Rodgers Education Center
Fort Lauderdale, FL06.2016
Skills
- Customer service
- Patience
- Teamwork
- Communication
- Critical Thinking
- Time management
Timeline
Baggage Handler
Bags
01.2025 - 03.2025
Call Center Agent
iQor
02.2024 - 09.2024
PATIENT DINING ASSOCIATE (PART TIME)
Morrison Healthcare
01.2023 - 11.2023
Security Officer
OnGuard Security
02.2021 - 12.2022
Security Officer
HAWKEYE SECURITY
- Current
High school diploma or GED -
Whiddon Rodgers Education Center