Martazia Everett
Arena Operating Company
Sunrise,FL
4
years of professional experience
. Motivated and reliable professional with strong communication, problem-solving, and multitasking skills.
Experienced in working in fast-paced environments, providing excellent customer service, and maintaining a
positive attitude. A dependable team player with a strong work ethic and a willingness to learn and grow.
Work History
Security Officer
3 Months- Patrolled assigned areas to deter unauthorized activity and maintain secure environment.
- Monitored CCTV feeds and alarm systems to identify suspicious behavior quickly.
- Documented incidents, observations, and safety concerns in detailed shift reports.
- Checked and verified photo identification prior to granting facility access.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Event Security Guard
1 Year 2 Months- Monitored access points to ensure safety and security of event attendees.
- Conducted regular patrols to identify and mitigate potential security risks.
- Assisted in crowd management to facilitate smooth entry and exit during events.
- Collaborated with event staff to coordinate emergency response procedures effectively.
Security Officer
2 Months- Monitored access points to ensure safety and security of premises.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Increased resident satisfaction with prompt assistance at the front gate, providing directions, and answering inquiries.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Baggage Handler
2 Months- Ensure luggage reaches its intended destination on time and in the best possible condition
- Count bags, check weights of bags, balance loads, screen suitcases for security reasons, transport bags through an airport conveyor belt system and read bag
- Make sure luggage is scanned and put onto the correct plane.
Call Center Representative
7 Months- Assisted callers with order status, payment processing, and account changes while following service guidelines.
- Reviewed customer concerns to identify recurring issues and recommend process improvements.
- Met customer call guidelines for service levels, handle time and productivity.
PATIENT DINING ASSOCIATE (PART TIME)
10 Months- Handles the preparation and delivery of patient meals, ensuring patients receive their nourishment according to their dietary needs and preferences.
- Assisting patients in understanding the menu and taking their meal orders, taking into account dietary restrictions, allergies, and preference.
- Checked tray tickets for accuracy and verified dietary restrictions before service.
- Cleared dishes and sanitized dining areas to maintain clean, safe service conditions.
Education
High School Diploma
Skills
Customer service
Team player
Problem solving and critical thinking
Time management
Communication
professionalism
Timeline
Security Officer
Frontline Private Security
07.2026 - CurrentRead More
Event Security Guard
Arena Operating Company
08.2025 - CurrentRead More
Security Officer
Hawk-Eye Protective Services
05.2025 - 07.2025Read More
Baggage Handler
Bags
01.2025 - 03.2025Read More
Call Center Representative
Iqor
02.2024 - 09.2024Read More
PATIENT DINING ASSOCIATE (PART TIME)
Forest Trace Senior Living
01.2023 - 11.2023Read More
West Park High
High School Diploma
Read More