Summary
Overview
Work History
Education
Skills
Timeline
Generic
MARTEL JOHNSON

MARTEL JOHNSON

Richmond

Summary

Skilled food service team member with a solid understanding of basic customer service and a background in fast-paced settings. Well-organized, efficient, and passionate about customer satisfaction. I would say that I am a skilled multitasker, calm in handling simultaneous orders in fast-paced settings. My goal is to efficiently deliver high-quality service and promote customer loyalty. I am skilled at working well under pressure, and I am a quick learner. Enthusiastic and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. I have a clear understanding of communication, a strong work ethic, and training in various roles. I am always motivated to learn, grow, and excel in any environment I am in.

Overview

6
6
years of professional experience

Work History

Level 7 Associate

In-N-Out Burger
Stafford
09.2022 - Current

As a level 7, I am required to run shifts and be a leader in the kitchen. I address any problems that occur with customers and try to defuse situations as quickly as possible, while also ensuring that the consumer leaves happy. As a level 7, I am held to a greater standard, and I am there to set an example for new hires, while also training them in different areas of the store.

Level 5 Associate

In-N-Out Burger
Moorpark
11.2019 - 07.2022

I worked in an establishment as a full-service food provider, taking orders, preparing meals, and collecting payments, while also keeping the food preparation areas clean, sanitized, and well-organized. Restocked condiments, beverages, and supplies while keeping the service areas clean. I then worked my way up to a Level 5, where I would work on the drive-thru window, fries, and the "board," where I would dress, wrap, and package burgers.

Education

High School Diploma -

Moorpark Highschool
Moorpark, CA
06-2021

Some College (No Degree) - Business Education

Moorpark College
Moorpark, CA

Skills

  • Communications
  • Customer service
  • Organization
  • Problem resolution
  • Process improvement
  • Quick learner

Timeline

Level 7 Associate

In-N-Out Burger
09.2022 - Current

Level 5 Associate

In-N-Out Burger
11.2019 - 07.2022

High School Diploma -

Moorpark Highschool

Some College (No Degree) - Business Education

Moorpark College
MARTEL JOHNSON