Martha Ambriz
Joliet,IL
Summary
Dynamic and results-oriented Server with extensive experience at Carriegreens Country Club, excelling in guest engagement and exceptional customer service. Demonstrated ability to improve customer satisfaction by 20% through effective communication and teamwork. Skilled in cash handling and inventory management, with a strong work ethic and a professional appearance, ensuring high-quality dining experiences.
Overview
22
22
years of professional experience
Work History
Server
JansGuestHouse
12.2016 - 11.2024
Server
Carriegreens Country Club
05.2003 - 11.2016
Education
Yes -
High School
México 06.1997
Skills
- Cash handling
- Guest engagement
- Exceptional customer service
- Strong work ethic
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Service prioritization
- Team collaboration
- Sales expertise
- Sales techniques
- Order accuracy
- Supply restocking
- Quality control
- Food safety practices
- Performance improvement
- Table bussing
- Suggestive selling
- Guest relations management
- Point of sale operation
- Dining area maintenance
- Allergy awareness
- Inventory management
- Guest seating
- Table setting
- Food station setup
- Wine service
- Banquet coordination
- Buffet setup and takedown
- Dining customer service
- Check payment processing
- Hostess support
- Server training
- Liquor, wine, and food service
- Team player
- Warm and friendly
- Team leadership
- Cool under pressure
- Excellent communication
- Multitasking Abilities
- Reliable and responsible
- Table setting arrangements
- Positive and professional
- Team member support
- Food safety oversight
- Shift management
- Food spoilage prevention
- Bill computation
Timeline
Server
JansGuestHouse
12.2016 - 11.2024
Server
Carriegreens Country Club
05.2003 - 11.2016
Yes -
High School
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