Martha BAHENA
Caldwell,TX
Summary
Focused on delivering outstanding customer assistance, prioritizing client needs and expectations. Aims to enhance professional skills and embrace a mindset of growth and improvement. Values respectful treatment of others, creating a collaborative and supportive environment.
Overview
23
23
years of professional experience
Work History
Merchandiser
Footprint Solutions
05.2025 - Current
- Developed and implemented visual merchandising strategies to enhance product presentation.
- Analyzed sales data to optimize inventory levels and product placements.
- Collaborated with store management to ensure compliance with brand standards.
- Trained junior merchandisers on best practices for product displays and promotions.
Maintance
Crystal Clear Cleaning
07.2022 - 02.2023
- Executed comprehensive cleaning of buildings as directed by employer. Performed dusting, trash removal, restroom and window sanitation. Swept, mopped, and vacuumed floors to maintain cleanliness standards.
Bilingual Teacher Aide
Caldwell ISD
08.2022 - 10.2022
- Facilitated verbal and written translation for students between English and Spanish. Translated assignment forms for teachers and English Language Learner (ELL) students. Interpreted communications between parents and teachers, ensuring clarity and understanding. Supported teachers during class periods by assisting with student queries. Supervised classrooms in teacher absence to maintain learning continuity.
Daycare Teacher
Caldwell ISD
08.2021 - 03.2022
- Facilitated language and motor skills for children aged five months to four years. Managed daily routines encompassing meals, formula preparation, naps, and diaper changes. Developed creative crafts and conducted daily walks to enhance developmental growth.
CLERK III
HHSC
02.2016 - 10.2019
- Provided clients with information regarding case benefits and application processes. Assisted clients in completing paper applications and electronic forms. Issued benefit cards to eligible clients, ensuring timely distribution. Scanned client documents for secure upload to portal. Updated mailing addresses and phone numbers in client records. Scheduled appointments to optimize service delivery and efficiency. Translated verbal and written communications to support client understanding. Assisted with audits by organizing files systematically.
Receptionist
Ramada Inn
08.2013 - 02.2016
- Managed guest reservations via phone and in-person interactions. Processed payments and checked guests in and out of system. Generated housekeeping lists for staff to ensure efficient operations. Compiled departure lists for night audit processes. Prepared and mailed invoices to corporate clients. Maintained cleanliness of lobby and breakfast areas to enhance guest experience. Coordinated meetings and employee events to support team engagement. Enhanced communication skills through daily interactions with guests.
Cashier
Walmart
04.2012 - 11.2012
- Check out customers, help them find items, return items left by customer and answer any questions or concerned they had. Also helped in customer service, returns, money orders. Helped in electronic department.
Manager
San Luis Potosi Mexican Restaurant
07.2002 - 09.2012
- Managed restaurant operations, including opening and closing procedures. Executed daily deposits and placed supply orders to maintain inventory levels. Checked in providers to ensure timely delivery of goods. Trained new employees to uphold service standards and operational efficiency. Filled in for absent staff, ensuring seamless service continuity. Prepared food items and maintained cleanliness of the kitchen. Performed dishwashing duties to support kitchen operations. Greeted customers and served as a waitress, enhancing dining experience.
Shift Leader
Dollar General
01.2009 - 11.2011
- Oversaw opening and closing of store, ensuring compliance with procedures. Handled deposits and performed register counts consistently. Stocked merchandise effectively to optimize display and accessibility. Processed customer transactions quickly at checkout stations. Assisted shoppers in locating products, enhancing customer satisfaction. Maintained accurate sales counters for monitoring performance metrics. Supported inventory management efforts with timely updates and reviews. Ensured cash drawer accuracy through diligent counting at shift changes.
Education
High School Equivalency Diploma - General High School Curriculum
Giddings High School
Skills
- Bilingual (Spanish)
Timeline
Merchandiser
Footprint Solutions
05.2025 - Current
Bilingual Teacher Aide
Caldwell ISD
08.2022 - 10.2022
Maintance
Crystal Clear Cleaning
07.2022 - 02.2023
Daycare Teacher
Caldwell ISD
08.2021 - 03.2022
CLERK III
HHSC
02.2016 - 10.2019
Receptionist
Ramada Inn
08.2013 - 02.2016
Cashier
Walmart
04.2012 - 11.2012
Shift Leader
Dollar General
01.2009 - 11.2011
Manager
San Luis Potosi Mexican Restaurant
07.2002 - 09.2012
High School Equivalency Diploma - General High School Curriculum
Giddings High School