Martha Bohley
Covington,KY
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
5
5
years of professional experience
Work History
Food Pantry Assistant- FUEL NKU
AmeriCorps Program
01.2024 - Current
- Improved food distribution efficiency by organizing pantry shelves and maintaining a clear inventory system.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Helped visitors pick out food items from donations.
- Collaborated closely with other non-profit organizations and social service agencies to identify additional resources for clients facing food insecurity.
- Collected donations from local organizations, businesses and residents to increase supplies and meet demand.
Food Pantry Assistant, FUEL NKU
Parents Attending College, NKU
08.2022 - 12.2023
- Conducted regular pantry inspections to ensure compliance with local regulations and health department requirements, maintaining a safe environment for all stakeholders.
- Increased client satisfaction through empathetic communication, attentive listening, and respectful interactions during service provision.
- Packaged up nonperishable food items for food bank visitors.
- Promoted healthy eating habits among clients by offering nutritional education materials alongside food assistance services.
- Collected donations from local organizations, businesses and residents to increase supplies and meet demand.
Peer Mentor/Student Intern
Food for thought Pantry
06.2022 - 08.2022
- Working with students to address nonacademic barriers to their education
- Developed mentees' life skills such as time management and communication..
- Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
- Advised students on educational, career and social opportunities.
- Met mentee formally, informally, in-person and virtually to offer support.
Customer Support
Northkey Community Care
06.2019 - 03.2020
- Greet and check in patients, collect necessary information
- Schedule, reschedule, and verify patient appointments, schedule appointments with secondary providers when necessary
- Manage patient records and files; uphold and reinforce patient confidentiality as required by HIPPA and clinic.
- Worked well in a team setting, providing support and guidance.
Education
Associates of Applied Science - Human Services
Gateway Community And Technical College
Covington, KY07.2023
Recovery Coach Certificate -
Gateway Community And Technical College
Covington, KY06.2021
High School Diploma -
Wm. Henry Harrison High School
Harrison, OH06.2003
Skills
- Scheduling appointments
- Customer Service
- Maintaining Client Records
- Phone and Email Etiquette
- Community Resource Navigation
- Client Needs Assessments
- Volunteer Scheduling
- Active Listening
Activities
- RESCU Foundation, fundraising volunteer, The RESCU Foundation is a 501(c)3 non-profit organization established to promote and maintain the health and medical well-being of the participants of Renaissance Festivals, historical performances, and other artistic events through financial assistance, advocacy, education, and preventative programs.
- DCCH Center for Children and Families, trunk or treat volunteer. Assisted with the organization and execution of the Trunk or Treat event over the Halloween season.
- Mary Rose Mission, food prep volunteer
- Lincoln Grant Scholar House, activities childcare volunteer
Timeline
Food Pantry Assistant- FUEL NKU
AmeriCorps Program
01.2024 - Current
Food Pantry Assistant, FUEL NKU
Parents Attending College, NKU
08.2022 - 12.2023
Peer Mentor/Student Intern
Food for thought Pantry
06.2022 - 08.2022
Customer Support
Northkey Community Care
06.2019 - 03.2020
Associates of Applied Science - Human Services
Gateway Community And Technical College
Recovery Coach Certificate -
Gateway Community And Technical College
High School Diploma -
Wm. Henry Harrison High School
Similar Profiles
Angel AlmarazAngel Almaraz
Americorps Member at AmeriCorps ProgramAmericorps Member at AmeriCorps Program
Calvin ClarkCalvin Clark
Student Success Coordinator at AmeriCorps ProgramStudent Success Coordinator at AmeriCorps Program
Alissa KohlmannAlissa Kohlmann
Go Tutor at AmeriCorps ProgramGo Tutor at AmeriCorps Program
Joel DixonJoel Dixon
Volunteer at AmeriCorps ProgramVolunteer at AmeriCorps Program
Emma RobinsonEmma Robinson
Registered Nurse, Cardiovascular ICU at The Christ HospitalRegistered Nurse, Cardiovascular ICU at The Christ Hospital