MARTHA CARGILL
Rochester,NY
Summary
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
MEDICAL SECRETARY
CROSS KEYS INTERNAL MEDICINE
FAIRPORT, New York
09.2007 - Current
- Managed patient scheduling and appointment reminders for efficient office operations.
- Maintained accurate patient records using electronic health record systems.
- Assisted in insurance verification and processing of patient claims.
- Coordinated communication between patients and healthcare providers effectively.
Education
Associate of Applied Science - TRAVEL AND TOURISM
GENESEE COMMUNITY COLLEGE
Batavia, NY05-1989
Associate of Applied Science - Interior Design
CAZENOVIA COLLEGE
Batavia, NY05-1986
Skills
- Electronic health records
- Insurance verification
- Patient scheduling
- Medical terminology
- Claim processing
- Customer service
- Healthcare communication
- Appointment coordination
- Attention to detail
- Problem solving
- Conflict resolution
- Time management
- Team collaboration
- Data entry
- Conflict resolution techniques
- Patient confidentiality adherence
- Current procedural terminology (CPT)
- Detail-oriented approach
- Transcription
- Critical thinking
- Telephone customer support
- Patient scheduling proficiency
- Patient appointment coordination
- Medical records management
- Payment collection
- Patient check-in
Certification
- NOTARY PUBLIC
- BILLING AND CODING
Affiliations
- HIKING
- COTTAGING
- READING
Timeline
MEDICAL SECRETARY
CROSS KEYS INTERNAL MEDICINE
09.2007 - Current
Associate of Applied Science - TRAVEL AND TOURISM
GENESEE COMMUNITY COLLEGE
Associate of Applied Science - Interior Design
CAZENOVIA COLLEGE
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