MARTHA CHAVARRIA
Miramar,Florida
Summary
Seeking a challenging position in a busy environment, with caring, hard working individuals who have supervisory and leadership experience.
Overview
7
7
years of professional experience
Work History
Scheduling Coordinator
Affordable Dentistry of South Florida
01.2024 - 12.2024
- Utilized advanced software tools like Excel, Outlook, Dentrix,and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality. Averaged 100 new patients monthly.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
- Supported patients throughout the treatment process by answering questions about their financial responsibility concerning deductibles, copayments, or coinsurance amounts.
- Reduced billing errors by consistently verifying insurance eligibility prior to service delivery.
- Maintained accurate records of patient treatments, billing information, and insurance details to ensure seamless communication between patients, providers, and insurers.
- Improved patient retention through attentive follow-up calls and personalized care plans.
Procurement & Scheduling Coordinator
Athena Medical Management Group IV Infusion Center
03.2020 - 11.2023
- Collaborated with variety of vendors including AmerisourceBergen Besse Medical, McKesson Specialty Pharmacy, McKesson Surgical Supplies, Metro Cardinal, Curascript, Biologix Direct,Corinthian, and Specialty Pharmacies, Medline, Anazao Health, Henry Schein, ASD Healthcare.
- My primary focus involved procuring medications for IV infusion treatment centers, as well as supporting Rheumatology and oncology departments.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
- Oversaw inventory control, accounting, and supply reports. Scanned and uploaded Invoices and packing slips accordingly.
- I have experience in prior authorizations, handling paper referrals, and conduct insurance verifications.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability for our patients.
- Proficient in interpreting prescriptions and analyzing patients' laboratory results.
- Experienced in specialty pharmacy processes for biological medications.
- Experience in patient communication,handling phone calls, and patient screening.
- Familiar with various systems including Outlook, Emedical, Excel, Word, Ringcentral, Kissflow, Teams, Salesforce, Procurify, and Amazon.
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries
- Negotiated contracts and agreements with suppliers to achieve best pricing and terms
Scheduling Coordinator
Affordable Dentistry Of South Florida
10.2018 - 02.2020
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Verified all types of insurances from HMO-PPO.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Utilized Dentrix, Adobe PDF, Microsoft Word, Microsoft Office.
- Answered phone calls and messages for physicians and medical facility, scheduling appointments, and handling patient inquiries.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Received and routed laboratory results to correct clinical staff members.
Medical Coordinator
Pom MRI And Imaging Centers
01.2018 - 09.2018
- Prepared patients appropriately for various exams, including ultrasound, MRI scans, CT scans with and without contrast, screening mammograms, prostate exams, biopsies, X-rays, and Dexa exams.
- Communicated with patients, ensuring that medical information was kept private.
- Verified insurance and primary physician referrals to make sure authorizations, and financial responsibility were up to date.
- Handling 50-70 phone calls daily from clinics and families, managing incoming orders from external clinics, and inputting them into our scheduling system, RIS, for future scheduling are among the responsibilities of other job tasks.
- Duplicated, recorded, and scanned pertinent documentation, including insurance cards, driver's licenses, prior reports, prescriptions, and lab work. Adhered to HIPAA policies to uphold patient privacy and endeavored to provide comfort during their moments of need.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
Associate of Science - Crime Scene Investigations
Everest College
Miami, Fl2008
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FL1999
Skills
- Fluent in Speaking and Writing Spanish
- Patient Scheduling
- Customer Relations Understanding
- Purchase order creation
- Insurance Verification
- Sorting and Labeling
- Office Supplies and Inventory
- Effective Multitasking
Timeline
Scheduling Coordinator
Affordable Dentistry of South Florida
01.2024 - 12.2024
Procurement & Scheduling Coordinator
Athena Medical Management Group IV Infusion Center
03.2020 - 11.2023
Scheduling Coordinator
Affordable Dentistry Of South Florida
10.2018 - 02.2020
Medical Coordinator
Pom MRI And Imaging Centers
01.2018 - 09.2018
Associate of Science - Crime Scene Investigations
Everest College
High School Diploma -
Barbara Goleman Senior High School
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