Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martha Davila

San Juan,,PR

Summary

Accomplished manager with a proven track record at Taco Bell, adept in staff management and superior customer service. Expertise in incident reporting and relationship building, ensuring operational excellence and customer satisfaction. Reduced shipping errors at Tempstar Staffing by implementing quality control measures, showcasing my detail-oriented and problem-solving capabilities.

Overview

5
5
years of professional experience

Work History

Security Officer

Bridge Securuty
05.2024 - 09.2024

Provided Security for Recinto de Ciencias médicas, making sure that people that were let in were students or staff, , also opening and closing buildings, offices and classrooms.

Packer Associate and Machine Operator

Tempstar Staffing - York PA
08.2022 - 09.2023
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Reduced product damage rates by carefully handling items during the packing process.

Store Manager

Taco Bell
07.2019 - 09.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

High School -

Colegio Sagrados Corazones
Guaynabo, PR
05.1997

Skills

  • Report Writing
  • Incident Reporting
  • Detail Oriented
  • Superior customer service
  • Complex Problem-Solving
  • Relationship building and management
  • Staff Management

Timeline

Security Officer

Bridge Securuty
05.2024 - 09.2024

Packer Associate and Machine Operator

Tempstar Staffing - York PA
08.2022 - 09.2023

Store Manager

Taco Bell
07.2019 - 09.2022

High School -

Colegio Sagrados Corazones
Martha Davila