Martha Ellis
Tampa
Summary
Results-oriented Regional Operations Manager with extensive experience in operational management and performance improvement. Proven expertise in driving strategic objectives and enhancing team collaboration across diverse regional settings. Experienced in leading and organizing large, diverse teams to achieve operational excellence and improve overall performance.
Overview
16
16
years of professional experience
Work History
Regional Operations Director
Progress Residential
Tampa
10.2015 - Current
- Managed daily operations for multiple residential properties across various regions, ensuring consistent service delivery.
- Analyzed operational performance data to identify areas for process improvement.
- Facilitated communication between regional teams to align on strategic objectives.
- Led cross-functional meetings to address operational challenges and streamline processes.
- Developed and implemented policies and procedures to improve operational efficiency.
- Collaborated with corporate leadership on strategic initiatives that would increase efficiency throughout the organization.
- Implemented successful business strategies to increase revenue and target new markets.
National Learning Director
Landmark Apartment Trust of America
Tampa
12.2012 - 10.2015
- Designed and implemented training programs for diverse employee skill development.
- Collaborated with leadership to assess and prioritize training needs across departments.
- Facilitated workshops and seminars to enhance team collaboration and productivity.
- Developed instructional materials using modern learning technologies and tools.
- Developed and implemented training programs to meet organizational objectives.
- Organized seminars and workshops to support learning initiatives and foster employee engagement.
- Advised management on best practices related to Learning and Development strategies.
- Maintained comprehensive records of training activities and tracked employee progress to inform future training strategies.
Regional Manager
Compass Rock/ Laramar Group (A major client )
Tampa
09.2010 - 12.2012
- Led regional operations for multiple properties across diverse markets.
- Managed budget planning and resource allocation to optimize property management outcomes.
- Analyzed business performance data and forecasted business results for upper management.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Reviewed employee performance, providing feedback and coaching to enhance overall team effectiveness.
- Hired talented, trainable team members, and drove new business strategies to grow revenues.
- Mentored and guided general managers on proper processes and methodologies.
Regional Vice President
Landmark Apartment Trust of America
Tampa
09.2010 - 12.2012
- Oversaw daily property operations and maintenance across multiple sites to ensure optimal functionality and tenant satisfaction.
- Created and managed property operations budgets, tracking expenses to align with financial objectives.
- Analyzed market conditions to determine rental rates for new tenants or existing leases renewals.
- Generated monthly financial statements to provide insights on rental income and operational expenses for effective financial management.
Education
Bachelor of Arts - Elementary Education
University of South Florida
Tampa, FL05-1981
Skills
- Operational management
- P&L management
- Budget oversight
- Performance monitoring
- Process enhancement
- Policy formulation
- Employee recruitment
- Training design
- Leadership training
- Performance improvement
- Problem solving
- Team collaboration
- Adaptability
Timeline
Regional Operations Director
Progress Residential
10.2015 - Current
National Learning Director
Landmark Apartment Trust of America
12.2012 - 10.2015
Regional Manager
Compass Rock/ Laramar Group (A major client )
09.2010 - 12.2012
Regional Vice President
Landmark Apartment Trust of America
09.2010 - 12.2012
Bachelor of Arts - Elementary Education
University of South Florida