Summary
Overview
Work History
Education
Skills
Timeline
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Martha Espejo

Banning,CA

Summary

Accomplished Manager with a proven track record of driving operational success and team performance. Skilled in setting clear objectives, optimizing workflows, and fostering a culture of accountability to enhance productivity, revenue, and customer satisfaction. Expertise in recruiting, developing, and leading cross-functional teams to exceed business goals. Strong problem solver with a strategic mindset, adept at managing multiple initiatives and navigating challenges with precision and adaptability. Committed to continuous improvement and achieving long-term business growth.

Overview

11
11
years of professional experience

Work History

Cashier

Morongo Casino Resort
Cabazon, CA
05.2023 - 01.2025
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs.
  • Cashed out employee tips and worked with slot technicians to pay out jackpots.
  • Operated cash register to process customer transactions and payments accurately.
  • Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.

District Training Manager

Journeys Shoes
Cabazon, CA
10.2015 - 04.2023
  • Started off as a seasonal, part-time associate and grew within the company.
  • Conducted regular meetings with store managers to discuss training needs and objectives.
  • Authorized Auditor oversaw loss prevention in 18 stores within district.
  • 200k sales increase while maintaining a +/-0.1 shrink within the fiscal year.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Area manager oversaw day-to-day sales, loss prevention, training, and hiring for five stores in the surrounding areas including my own store.
  • Oversaw inventory management through cycle counts, audits, and shrinkage control for multiple locations.

Waitress

Tortillas Mexican Restaurant
Banning, CA
07.2014 - 08.2015
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Took orders for food and drinks and delivered them to guests.
  • Trained new employees to perform duties.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Developed positive relationships with regular customers through friendly conversation.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.

Education

High School Diploma -

Beaumont Senior High School
Beaumont, CA
06-2015

Skills

  • Loss prevention
  • Cash handling
  • Customer assistance
  • Inventory management
  • Multitasking and organization
  • POS system operations
  • Sales operation
  • Hiring management

Timeline

Cashier

Morongo Casino Resort
05.2023 - 01.2025

District Training Manager

Journeys Shoes
10.2015 - 04.2023

Waitress

Tortillas Mexican Restaurant
07.2014 - 08.2015

High School Diploma -

Beaumont Senior High School

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Martha Espejo