Dolores Martha Espinosa

. Register patients for Clinic Services; Verifying patients

Insurance payer portals

. Gathers and enters in computer all necessary registration

from patient

. Schedule, Reschedule and Recalls Physicals, Medicare

Wellness and follow up appointments

. Provide excellent customer service to patients and

Physicians

. Answering phone calls and call back messages in a timely

and professional manner

. Discharge patients providing different referrals to

specialist and the testing orders

. Order Medical Supply and Office supply for the Adult

Health Center

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.