Martha Farmer
Self-employeed
Virginia Beach,VA
16
years of professional experience
Strategic small business owner with expertise in operations, customer service, and financial management. Developed successful business strategies, enhanced customer relationships, and achieved sustainable profitability.
Work History
Small Business Owner
16 Years 5 Months- Developed comprehensive business strategies to enhance operational efficiency and drive revenue growth.
- Managed daily operations, ensuring optimal inventory levels and effective supply chain coordination.
- Cultivated customer relationships through personalized service and targeted marketing initiatives.
- Implemented financial management practices, including budgeting and forecasting for sustainable profitability.
- Trained and mentored staff on best practices in customer service and sales techniques.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Education
Associate of Arts - Physical Therapy Assistance
Skills
Small business operations
Planning and execution
Vendor relations
Business marketing
Selling myself/ business to prospective new customers
Timeline
Small Business Owner
Self-employeed
03.2010 - CurrentRead More
Lake Cty Community College
Associate of Arts from Physical Therapy Assistance
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