Martha Flores Torres
Las Vegas,NV
Overview
6
6
years of professional experience
Work History
Sales Representative
Total Wireless
10.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Caterer
Self Employed Services
01.2019 - 03.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Cleaned and organized kitchen stations to promote team efficiency.
- Food management
Cashier Team Lead
Don Tor Taco
08.2021 - 12.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma - General
Burk High School
Las Vegas, NVSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Bilingual
- Fluent speaking (English and Spanish)
- Fast leaner
- Multitasking
- Ability to work in fast pace environments
Timeline
Sales Representative
Total Wireless
10.2023 - Current
Cashier Team Lead
Don Tor Taco
08.2021 - 12.2021
Caterer
Self Employed Services
01.2019 - 03.2022
High School Diploma - General
Burk High School