Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Martha Jimenez

Irving,TX

Summary

Friendly Sales Advisor knowledgeable about products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over 1 year in technology . Hardworking employee enthusiastic about learning multiple field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Sales Advisor

Best Buy
09.2022 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Used customer insights to develop innovative sales strategies to increase sales.

Front Desk Receptionist

Springhill Suites By Marriott
03.2021 - 12.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Collected Type payments, processed transactions and updated relevant records.

Education

High School Degree -

Nimitz High School
Irving, TX
2022

Skills

  • Sales Experience
  • Sales
  • Organizational Systems
  • Problem-Solving Strengths
  • Online Chat
  • Interpersonal Communication Skills
  • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Sales Advisor

Best Buy
09.2022 - Current

Front Desk Receptionist

Springhill Suites By Marriott
03.2021 - 12.2023

High School Degree -

Nimitz High School

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Martha Jimenez