Martha Lazarus
World Market of Texas LLC
Round Rock,Tx
40
years of professional experience
Accomplished logistics operations professional with 35 years’ experience in Managing logistics operations, in both domestic and international shipments. Experience in inventory control practices, warehouse management. Ability to identify issues and resolve as a strong team lead.
Work History
Customer Service Associate
1 Year 4 Months- Assisting customers with their shopping needs, providing them with excellent service.
- Process sales transactions, handles returns or exchanges and maintain the appearance of the sales floor.
- Processed online daily online order and shipped out by customer request.
- Maintained a clean and tidy work environment for efficient processing.
- Completed end of shift metrics as well as productivity receipt by department per management.
- Daily cash room for managing the store’s daily financial intake and maintaining accurate accounting.
- Adhere to all company Loss prevention policy and procedures, and distressed merchandise procedures.
- General housekeeping as directed by management.
Stock Associate
3 Years 1 Month- Physically unloading trucks and checking in product according to Company procedures.
- Stock merchandise according to visual standards, schematics, visual direction, pricing standards, productivity and safety standards.
- Maintain the stockroom and sales floor organization and standards.
- Adhere to all company Loss prevention policy and procedures, and distressed merchandise procedures.
- General housekeeping as directed by management.
- Assist customers utilizing World Market service standards as well as representing World Market brand.
- Cashier according to customer service guidelines and register procedures as needed.
Shipping Coordinator (inbound and Outbound)
3 Years 10 Months- Reviewed, printed and picked orders from the warehouse.
- Sorted orders by ship method via Freight and Parcel.
- Distributed orders by department based on production requirements.
- Arranged carrier pickups based on shipping methods per customer request.
- Scheduled Air freight, ocean containers and intermodal – rail shipments.
- Prepared all international shipping documents, SLI, BOL, Customs Invoices, COO – Certificate of Origin per customer request.
Logistics Assistant (inbound and Outbound)
2 Years 3 Months- Reviewed daily orders for outgoing shipments.
- Coordinated all scheduled freight.
- Coordinated inbound container loads.
- Scheduled outbound parcel shipments via FedEx, UPS.
- Assisted as a Receptionist.
- Managed timecard for shift employees.
- Filed inbound / outbound BOL receipts daily.
- Provided daily metrics for inbound / outbound shipments.
- Process end-of-day metrics provided to accounting as required.
Receiving Clerk Supervisor / Rancho Cucamonga Store
4 Years 5 Months- Daily inbound /outbound shipment loads.
- Processed online daily online order and shipped out by customer request.
- Maintained a clean and tidy work environment for efficient processing.
- Completed end of shift metrics as well as productivity receipt by department per management.
Operation Specialist & Delivery Driver
8 Years- Scheduled truckload and LTL shipments as requested per customer.
- Provided pickup and delivery confirmation to customers per request.
- Assisted with billing and quoting production orders.
International Logistics/Compliance Specialist/ International Shipping Lead for Canada
20 Years- Managed ship hold list to resolve pre-inspection for customers export, managed and ensured our cycle time metric did exceed deadline limits.
- Supported team members and provided resolution to issues regarding work order problems, investigated and resolved shipment issues.
- Provided support to the operation sales force and logistics organization to manage and expedite shipments at risk.
- Supported management and directors with performance and shipping issues, provided resolutions per monthly metric within the operation process.
- Supported Dell carrier network by resolving OS&D (Over, short and damage)
- Ensured tasks are completed in a timely manner and provide feedback to my internal and external customers.
- Monitored cycle time, volume and on-time performance within international distribution.
- Daily duties include order tracking, order entry from sales, logistics and export compliance.
- Support operations management team with resolution to issues and metric data. Communicate with customers to resolve pre-inspection information.
Education
G.E.D
Skills
Communication
Problem Solving
Customer Service.
Familiar with domestic and international shipping processes and procedures
Ability to identify root cause analysis and corrective action.
Fluent in Spanish
Microsoft (excel
word
power point)
Software (NAVA
AXEON
EMS
TMS
)
Stress Management
Time Management
Team Building
Service Plus and Quest
Accomplishments
- Bronze Award for managing the Canadian Government (March 2000)
- Assist Dell Logistics, designing current AMF International Export Documentation Package.
- On the spot award for March 1997.
- Employee of the month for March 1996.
- All-star employee for April and September 1994.
- All-star employee for August 1993.
Timeline
Customer Service Associate
Dillards Department Store
02.2025 - CurrentRead More
Stock Associate
World Market of Texas LLC
05.2023 - CurrentRead More
Shipping Coordinator (inbound and Outbound)
AXEON Water Technologies
05.2019 - 03.2023Read More
Logistics Assistant (inbound and Outbound)
Funrise Toy’s Corporation
10.2016 - 01.2019Read More
Receiving Clerk Supervisor / Rancho Cucamonga Store
Macy’s
07.2014 - 12.2018Read More
Operation Specialist & Delivery Driver
ManTrans Transportation Inc.
01.2006 - 01.2014Read More
International Logistics/Compliance Specialist/ International Shipping Lead for Canada
DELL COMPUTER CORPORATION
01.1986 - 01.2006Read More
Austin Community College
G.E.D
Read More