Martha Leslie Ochoa
San Antonio,TX
Summary
- Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
Whataburger
San Antonio, TX
02.2022 - 10.2023
- Operate registers and prepare food
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked with different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Proved successful working within tight deadlines and a fast-paced atmosphere
Cashier, making, drive-thru
Bill Millers
San Antonio, TX
12.2022 - 05.2023
- Greet customers and assist with questions, additional conditions., and other activities to keep the restaurant a pleasant, clean facility.
- Operate the cash register accurately and rapidly in response to each customer's order.
- Learn and practice suggestive selling before completing the customer sale.
- Receive cash payments from customers, count money received, and place it in the cash register drawer promptly.
- Listen to and comprehend any food and beverage order customers give at the cash register.
Custodian/Janitor
UT Health Science Center
San Antonio, TX
04.2021 - 08.2021
- Ensuring spaces are prepared for the next day by taking out the trash, tidying furniture, and dusting surfaces.
- Sweeping and mopping floors, vacuuming carpets.
- Wash and sanitize toilets, sinks, and showers and restock disposables (e.g. soap)
- Cleans and maintain restrooms.
- Empties waste baskets and trash.
Education
High school diploma -
John Marshall High School
San Antonio, Texas08.2012
Some College (No Degree) - Veterinary Science
Northwest Vista College
San Antonio, TexasSkills
- Customer Service
- Communication Skills
- Merchandising
- Data Entry
- Cash Handling
- Strong Work Ethic
- Computer Skills
- Micros POS
- Workplace Organization
- Effective Communication
- Sales Expertise
- Organizational Skills
- Problem Solving
- Food Preparation
- Work Planning and Prioritization
- Time Management Abilities
Certification
TABC Food Seller Training Certificate, 01/30/26
Affiliations
San Antonio Humane Society
San Antonio, Texas
June 2020- January 2023
Animal Shelter Volunteer
- Performed daily kennel duties such as cleaning, feeding and walking.
- Conducted pet meet-and-greet sessions with potential adopters.
- Responsible for care of up to 30 pets daily.
References
References available upon request.
Timeline
Cashier, making, drive-thru
Bill Millers
12.2022 - 05.2023
Team Leader
Whataburger
02.2022 - 10.2023
Custodian/Janitor
UT Health Science Center
04.2021 - 08.2021
High school diploma -
John Marshall High School
Some College (No Degree) - Veterinary Science
Northwest Vista College
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