Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martha Mahamuth

San Antonio,TX

Summary

Hard-working Loss Prevention Officer with 3 years of experience in [store] security. Adept at working with management to devise effective loss control policies and procedures. Highly attentive in monitoring premises and skilled at identifying signs to attempted theft.

  • Friendly and reliable customer service associate offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
  • Focused customer service associate with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike.
  • Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.
  • Committed and hardworking customer service associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

18
18
years of professional experience

Work History

Store Protection Specialist

DD's Clothing Store
San Antonio, TX
06.2019 - 04.2022
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Headed safety and loss prevention programs by guiding staff.

Customer Service Associate

Walgreens
San Antonio, TX
02.2003 - 08.2018
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.

Education

High School Diploma -

Victory Learning Center
San Antonio, TX
04.2014

Skills

  • Detail-Oriented
  • Cash Register Operations
  • Customer Transactions

Timeline

Store Protection Specialist

DD's Clothing Store
06.2019 - 04.2022

Customer Service Associate

Walgreens
02.2003 - 08.2018

High School Diploma -

Victory Learning Center
Martha Mahamuth