Martha Marriott
West Jordan,UT
Summary
Energetic and experienced professional with 20 years experience in the Mortgage industry. I am a self-motivated professional, highly proficient in developing creative solutions and implementing objective decision making. My goal is a consistency of happy, satisfied customers who remain my clients for life, while referring their friends and family to me because they trust I will give them the same stellar experience.
I pride myself in having exceptional interpersonal skills, excellent communication and keeping all parties in the loop, Strategic problem solving skills, being very thorough and detail oriented, with a goal to create a smooth transaction throughout the entire loan process to closing. I am a team player and a strong asset to any mortgage company.
Overview
17
17
years of professional experience
Work History
Mortgage Loan Originator
Avanti Mortgage Company
Sandy, UT
08.2024 - Current
- Met with borrowers, took applications, distributed disclosures, ordered and reviewed title commitments and executed detailed follow-up through closing to verify completed requirements.
- Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
- Ordered, prepared and verified documents necessary for loan to close in compliance, on time and without last-minute surprises.
- Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
- Liaised between borrowers and realtors, title companies and loan company management.
- Generated estimates clients requested, sent pre-approval letters to agents and confirmed receipt of verification of employment documentation.
- Monitored purchase loans for due diligence, financed contingency and closing date expiration and tracked pipeline for refinances.
- Created, updated and maintained social media and website pages, maintained marketing databases and introduced computerized process to keep in regular contact with borrowers.
Mortgage Loan Originator
Guild Mortgage Company
Sandy, Utah
08.2020 - 08.2024
- Met with borrowers, took applications, distributed disclosures, ordered and reviewed title commitments and executed detailed follow-up through closing to verify completed requirements.
- Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
- Ordered, prepared and verified documents necessary for loan to close in compliance, on time and without last-minute surprises.
- Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
- Liaised between borrowers and realtors, title companies and loan company management.
- Generated estimates clients requested, sent pre-approval letters to agents and confirmed receipt of verification of employment documentation.
- Monitored purchase loans for due diligence, financed contingency and closing date expiration and tracked pipeline for refinances.
- Created, updated and maintained social media and website pages, maintained marketing databases and introduced computerized process to keep in regular contact with borrowers.
Loan Officer
Utah Mortgage
Salt Lake City, UT
05.2016 - 08.2020
- Met with borrowers, took applications, distributed disclosures, answered inquiries involving rates, products, closing costs. Executed detailed follow-up through closing to verify completed requirements and facilitated quality customer service throughout the process.
- Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria based on loan programs matching the client needs and specifications.
- Executed loan origination process and ordered credit reports, appraisals and preliminary title reports, as well as verification of employment and letters of explanation.
- Submitted loan applications to underwriter for verification and recommendations.
- Managed pipeline for originated loans through closing and funding.
- Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
- Liaised between borrowers and realtors, title companies and loan company management.
- Delivered high levels of customer service to facilitate smooth processes.
Assistant Sales Representative
McGraw-Hill Education Inc.
Salt Lake City, UT
10.2018 - 03.2020
- Developed key customer relationships to increase sales.
- Demonstrated product features to align with customer needs.
- Constructed targeted sales presentations to solicit prospects in geographic parameters.
- Expanded territory by cold-calling retail leaders across product lines and upselling vendor partnerships.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Contacted new and existing customers to outline benefits of products.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Created successful strategies to develop and expand customer sales.
- Improved overall customer purchasing experiences to promote steady revenue.
- Adhered to company initiatives and achieved established goals.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Assistant Sales Representative
Pearson Educational, Inc
Salt Lake City, UT
01.2008 - 10.2018
- Developed key customer relationships to increase sales.
- Demonstrated product features to align with customer needs.
- Expanded territory by cold-calling retail leaders across product lines and upselling vendor partnerships.
- Constructed targeted sales presentations to solicit prospects in geographic parameters.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Reorganized routes and schedules in territory to maximize efficiency.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Fostered relationships with customers to expand customer base and retain business.
- Monitored customer order process and addressed customer issues.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Created successful strategies to develop and expand customer sales.
- Contacted new and existing customers to outline benefits of products.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Adhered to company initiatives and achieved established goals.
- Improved overall customer purchasing experiences to promote steady revenue.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Education
Mortgage And Real Estate Licensing - Mortgage And Real Estate
Stringham School
Murray, UT05.2006
Skills
- Residential Mortgage Professional
- Excellent Interpersonal skills and customer service
- Informative Liaison Between Agents and Title
- Loan Application Preparation
- Customer Communication
- Wide Product Knowledge
- Organized and Detail Oriented
- Mortgage Loan Processing
- Client Retention
- CRM Savvy
Timeline
Mortgage Loan Originator
Avanti Mortgage Company
08.2024 - Current
Mortgage Loan Originator
Guild Mortgage Company
08.2020 - 08.2024
Assistant Sales Representative
McGraw-Hill Education Inc.
10.2018 - 03.2020
Loan Officer
Utah Mortgage
05.2016 - 08.2020
Assistant Sales Representative
Pearson Educational, Inc
01.2008 - 10.2018
Mortgage And Real Estate Licensing - Mortgage And Real Estate
Stringham School
Similar Profiles
NICOLE FERLANIENICOLE FERLANIE
Loan Officer Assistant for Top Producer at Sierra Pacific Mortgage Company to Peoples MortgageLoan Officer Assistant for Top Producer at Sierra Pacific Mortgage Company to Peoples Mortgage
Travis MartinTravis Martin
Underwriter at RoundPoint Mortgage Company / Freedom MortgageUnderwriter at RoundPoint Mortgage Company / Freedom Mortgage
Michael ClementeMichael Clemente
Document Processor at Dovenmuehle Mortgage CompanyDocument Processor at Dovenmuehle Mortgage Company
Katelyn PerryKatelyn Perry
House Cleaning at Jill EryingHouse Cleaning at Jill Erying
Kimberly ZunigaKimberly Zuniga
Leasing Assistant at Evergreene Management GroupLeasing Assistant at Evergreene Management Group