Martha Mendez
Dallas,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Leasing Agent
Valiant Residential
2024.03 - Current
- Answering incoming calls schedule , reschedule and confirm tenant walk throughs , respond to inquires via phones email and text , Print and copy files .
- Assisted in lease negotiations, ensuring compliance with company policies and local regulations.
- Managed tenant inquiries and concerns, providing timely resolutions to enhance satisfaction.
- Utilized property management software to track applications, leases, and maintenance requests efficiently.
- Maintained accurate records of rental agreements and tenant for audit purposes.
- Coordinated move-in processes, including inspections and key distribution for new residents.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
Apartment Leasing Consultant/ Assist Manager
Karya Management
2022.02 - 2023.12
- Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
- Streamlined the leasing process for greater efficiency, resulting in a higher number of successful applications.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Developed strong relationships with local businesses to promote the apartment community and attract potential resident.
- Strong costumer service skills , greeting customers collections ,rent evictions ,answering phones and filling
Leasing Consultant / Assistant Manager
Maxus Properties Inc.
2009.05 - 2021.11
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Front Office Clerk - Front Office Clerk
Richland College
Dallas, TX2008-05
High School Diploma -
Seagoville High School
Dallas, TX1997-05
Skills
- Record Keeping
- Time Management
- Stress Management
- Attention to Detail
- Decision Making
- Multitasking Abilities
- Problem Solving
- Data Entry
- Data Collection
- Call Management
Timeline
Leasing Agent
Valiant Residential
2024.03 - Current
Apartment Leasing Consultant/ Assist Manager
Karya Management
2022.02 - 2023.12
Leasing Consultant / Assistant Manager
Maxus Properties Inc.
2009.05 - 2021.11
Front Office Clerk - Front Office Clerk
Richland College
High School Diploma -
Seagoville High School