Working in a multifamily housing industry with different titles which include: Leasing, Management,Training & Call Center
Overview
25
25
years of professional experience
Work History
Customer Service Representative
Kromer Investments
Reno
07.2000 - 06.2025
Multiple job titles acquired in various industries.
Leasing/Assistant Manager: Processing applications,rent payments,creating lease agreements, SDS settlements,invoices,touring units with prospective renters
Manager: Overseeing office staff including maintenance techs. Payroll,hiring/firing, resident retention,Occupancy,schedule unit upgrades
Regional Assistance: Intercept any resident complaints from all properties,sit in on interviews with potential new hires,train new hires on Rent Manager program used within company, take notes in manager meetings.
Kromer Investments call center: Direct TV & Internet included with all apartment homes. I scheduled tech visits for installation, troubleshooting with resident,trained new hires as lead.