Summary
Overview
Work History
Education
Skills
LANGUAGES
Additional Leadership & Contributions
Timeline
Generic

Martha Ortiz

Austin

Summary

Bilingual (English/Spanish) Registered Nurse and Clinical RN Coordinator with 5+ years of experience spanning acute care and outpatient surgical coordination. Skilled in patient education, pre- and post-operative management, and quality improvement initiatives. Recognized for streamlining workflows, driving innovation (digital tools, process redesign), and improving accessibility for diverse patient populations. Experienced leader and preceptor with a proven ability to collaborate across multidisciplinary teams and deliver compassionate, culturally competent care.

Overview

6
6
years of professional experience

Work History

RN Coordinator-Clinical Programs

Ascension
11.2024 - Current
  • Serve as the primary point of contact for 30–40 surgical patients at a time, providing education, preoperative preparation, and ensuring compliance with protocols.
  • Designed bilingual Google Forms with QR codes to streamline early scoliosis follow-up requests for school-aged children, supporting timely intervention and expanding patient access.
  • Translated two patient packets and diagnostic instructions into Spanish, ensuring equitable access for non-English-speaking populations.
  • Pioneered two surgery worklist optimization projects, integrating coding, formatting, and extensive data entry to improve accuracy and tracking efficiency.
  • Led weekly patient presentation prep, creating structured clinical notes that streamlined workflow and earned direct recognition from the lead surgeon.
  • Reorganized the clinic’s Google Drive and authored multiple “how-to” guides for nursing, imaging, and insurance processes.
  • Cross-trained in MA and surgery scheduler roles, covering imaging orders, referrals, insurance authorizations, surgical bookings, and bone quality clinic coordination.
  • Supported global mission efforts in Nicaragua by assisting with patient flow, Spanish translation, clinical photography, and developing a Spanish translation resource.
  • Acted as the team’s primary Spanish-speaking nurse, facilitating daily communication between patients and providers.

Registered Nurse

Ascension Dell Seton Medical Center at the University of Texas at Austin
07.2020 - 11.2024
  • Delivered compassionate care on a Delivered compassionate care on a 30-bed unit specializing in burns, plastics, orthopedics, and trauma; performed comprehensive assessments, monitored post-surgical recovery, and documented interventions in EHR.
  • Served as Charge Nurse (2023–2024), supervising 8 nurses and 2 PCTs, managing patient assignments, documenting safety events, and supporting staff during critical situations.
  • Precepted all new hires (2021–2024) and supported resident skill development through structured education and mentorship.
  • Chaired the RN/Resident Council (2023–2024), spearheading a 12-month communication project between 4NS nurses and Acute Care Surgery physicians that achieved a 20% increase in satisfaction scores by FY24, with results presented at the 2024 ACGME Conference.
  • Delivered unit-wide disaster preparedness education (2022–2023) based on the Medical Emergency Response Guide (MERG), resulting in improved staff confidence in emergency response.
  • Served as Falls Team Member (2021–2024), conducting monthly audits and leading prevention education.
  • Appointed Trauma Days Instructor (2022–2023) and supported Clinical Nurse Educator with specialized training sessions.
  • Actively participated in the Hospital Emergency Response Team (2021–2024), preparing for large-scale emergencies through ongoing training and drills.
  • Administered 100+ COVID-19 vaccines (2021) and 50+ flu shots (2022) in staff and community outreach efforts.
  • Completed specialized training: Medical-Surgical Nursing Certification (2023–Present), Burn Wound Care Nurse Training, TCAR Certificate Course.
  • Recognition: Employee of the Month (1x) and Preceptor Recognition Award (3x).

Reigstered Nurse

Thrive Pediatric Home Health
02.2020 - 10.2020
  • Provided direct nursing care and medication management for pediatric patients in the home setting, supporting family education and continuity of care.

Education

Bachelors of Science - Nursing

Oklahoma City University
Oklahoma City, OK
12.2019

Bachelors of Science - Biology

University of Texas At Austin
Austin, TX

Skills

  • Leadership and Supervision
  • Patient education and counseling
  • Organizational skills
  • Effective communication
  • Cultural Competence
  • Meetings Facilitator
  • Project Management
  • Care coordination
  • Pre-operative Preparedness
  • Post-operative Care
  • Time Management and Prioritization
  • Patient Advocacy
  • Staff Training & Educator
  • Data Entry
  • Research and Evidence-based Practice Application
  • Crisis Management and Problem-Solving
  • Wound Care Management
  • Medication Administration

LANGUAGES

English - Full Professional Proficiency
Spanish - Full Professional Proficiency

Additional Leadership & Contributions

  • Associate Appreciation Association Member (2022–Present): Developed unit engagement tools (“Employee Likes” tracker, birthday calendar) and designed promotional materials for bake sales and team events.
  • LIT Committee Member (2020-2024).
  • Portfolio Participant (2022–2024):
    FY23 – Led safety protocol huddles and staff surveys.
    FY24 – Initiated a longitudinal communication project to improve collaboration between provider groups and nursing staff.

Timeline

RN Coordinator-Clinical Programs

Ascension
11.2024 - Current

Registered Nurse

Ascension Dell Seton Medical Center at the University of Texas at Austin
07.2020 - 11.2024

Reigstered Nurse

Thrive Pediatric Home Health
02.2020 - 10.2020

Bachelors of Science - Nursing

Oklahoma City University

Bachelors of Science - Biology

University of Texas At Austin

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