Heather English
Navarre
Summary
Results-driven nursing education leader with expertise in critical care and academic instruction. Known for fostering open communication and collaboration, while aligning educational strategies to enhance nursing quality and staff satisfaction through targeted training initiatives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
RN Coordinator, Clinical Programs
Ascension Sacred Heart
Destin
01.2025 - Current
- Assessed, planned, implemented, and evaluated clinical education activities to support nursing practice.
- Collaborated with nursing leadership and frontline staff to identify educational needs and develop targeted learning solutions.
- Created educational units for the emergency department and the ICU/PCU
- Administered staff satisfaction surveys to identify concerns and inform educational strategies.
- Contributed to organizational goals by aligning education strategies with nursing quality, safety, and professional development priorities.
- Contributed to quality improvement initiatives to enhance service delivery and patient outcomes.
- Acted as a resource for nurses on evidence-based practice principles, supporting clinical decision-making.
Assistant Director of Nursing
Pensacola State College
Pensacola
01.2024 - 01.2025
- Developed and implemented strategies that promoted patient safety and improved quality care outcomes.
- Developed and implemented training initiatives that enhanced staff knowledge and skills, contributing to improved patient care.
- Monitored adherence to hospital policies, procedures, protocols, and accreditation standards.
- Analyzed and interpreted data to identify areas of improvement.
- Assisted with the development of departmental goals and objectives.
- Developed and maintained positive relationships with internal and external stakeholders.
- Managed multiple projects simultaneously, ensuring timely completion to meet departmental goals.
- Ensured proper orientation of new hires as well as ongoing training for existing staff members.
Faculty, Nursing Instructor
Pensacola State College
Pensacola
01.2021 - 01.2025
- Delivered medical-surgical content to nursing students in clinical settings to reinforce practical application of skills
- Delivered medical-surgical content to nursing students in classroom settings to enhance theoretical understanding
- Teach and evaluate clinical skills
- Provide opportunity for students to learn and implement the clinical judgement pathway
- Guided students in clinical placements to ensure effective learning experiences.
- Collaborated with faculty to improve course materials and teaching strategies.
- Led program evaluation meetings to assess course effectiveness.
- Maintained compliance with accreditation standards and institutional policies.
- Created course materials such as lesson plans, handouts, and tests.
Emergency Room Nurse
Baptist Hospital Gulf Breeze
Gulf Breeze
06.2017 - 03.2021
- Provide emergency medical care for patients suffering from trauma, acute chest pain, stroke, and respiratory failure
- Supervised care for multiple critically ill patients, ensuring adherence to best practices and protocols
- Guided new nurses and students in clinical practices, fostering skill development and confidence
- Provided information and support to patients and family members on condition, prognosis, and treatment plans, enhancing understanding and compliance
Emergency Room Nurse
United Regional Health Care System
Wichita Falls
07.2015 - 03.2017
- Cared for emergency room patients at level two trauma center, ensuring timely and effective treatment
- Provide emergency medical care for patients suffering from trauma, acute chest pain, stroke, and respiratory failure
- Managed patients in Clinical Decision Unit/Holding, maintaining optimal care with a 5:1 patient-to-nurse ratio
- Led a team of healthcare professionals to coordinate patient care
- Provided information and support to patients and families on condition, prognosis, and treatment plans to enhance understanding and comfort
Emergency Room Nurse
Roosevelt General Hospital
Portales
08.2013 - 08.2015
- Cared for Emergency Room patients at level four trauma center, delivering critical care in high-pressure situations.
- Oversaw care for multiple critically ill patients, ensuring timely interventions in fast-paced environment.
- Provide emergency medical care for patients suffering from trauma, acute chest pain, and respiratory failure
- Facilitated implementation of EMAR, CPOE, and nurse computerized charting as Paragon super user, enhancing documentation accuracy.
School Nurse
Clovis Municipal Schools
Clovis
08.2014 - 05.2015
- Assessed and addressed students' physical and mental health issues, providing support and resources for overall well-being
- Conducted regular health examinations of students to identify and address health concerns early
- Implemented measures to prevent the spread of communicable diseases, promoting a healthier school environment
- Handle sports injuries promptly and provide first-aid
- Give lectures on health topics to students and staff
- Maintain past and current health records of students
Staff Nurse, Pediatric Med/Surg and Pediatric ICU
UMC Children’s Hospital
Lubbock
07.2011 - 12.2013
- Delivered total patient care for 1-2 acute pediatric ICU patients during 12-hour shifts, focusing on critical recovery in a 10-bed unit
- Provided total patient care for 3-5 acute pediatric medical/surgical patients during 12-hour shifts, ensuring optimal recovery in a 24-bed unit
- Administered blood products, chemotherapy, and medications according to physician orders.
- Act as a patient advocate; assess patient statuses and notify physicians of patient changes
- Certified by the facility in Chemotherapy Administration, utilizing protocols established by COG; and as a diabetic educator
- Fulfill the roles of unit preceptor for new-hires and diabetic educator for new onset diabetic patients
- Supervised certified nurse assistants to maintain high standards of patient care and safety during each shift.
Education
DNP - Doctorate in Nursing Practice with a focus in Administration and Nursing Education
Samford University
Birmingham, Alabama04-2024
MSN - Master of Science in Nursing Education
University of West Florida
Pensacola, Florida08-2020
BSN - Bachelor of Science in Nursing
University of West Florida
Pensacola, Florida05-2011
Skills
- Team leadership
- Staff scheduling
- Conflict resolution
- Performance management
- Change management
- Performance management and coaching
- Staff scheduling and resource allocation
- Collaboration with multidisciplinary teams
- Stakeholder engagement
- Meeting facilitation
- Multidisciplinary collaboration
- Data-driven decisions
- Effective communication
- Patient and family relations
Certification
- American Heart Association: BLS
- American Heart Association: ACLS
- Emergency Nurses Association: TNCC, ENPC (Provider and Instructor)
Affiliations
Volunteer, ENA, TNCC Review Committee
Timeline
RN Coordinator, Clinical Programs
Ascension Sacred Heart
01.2025 - Current
Assistant Director of Nursing
Pensacola State College
01.2024 - 01.2025
Faculty, Nursing Instructor
Pensacola State College
01.2021 - 01.2025
Emergency Room Nurse
Baptist Hospital Gulf Breeze
06.2017 - 03.2021
Emergency Room Nurse
United Regional Health Care System
07.2015 - 03.2017
School Nurse
Clovis Municipal Schools
08.2014 - 05.2015
Emergency Room Nurse
Roosevelt General Hospital
08.2013 - 08.2015
Staff Nurse, Pediatric Med/Surg and Pediatric ICU
UMC Children’s Hospital
07.2011 - 12.2013
DNP - Doctorate in Nursing Practice with a focus in Administration and Nursing Education
Samford University
MSN - Master of Science in Nursing Education
University of West Florida
BSN - Bachelor of Science in Nursing
University of West Florida