Martha Rodriguez

Process and enter wire payments, ensuring accuracy and timely transactions.

Handle ACH returns and check returns, verifying and processing transactions effectively.

Communicate with banks regarding missing payments and unposed transactions, ensuring timely resolution.

Verify the accuracy of check amounts to maintain financial integrity.

Maintain comprehensive records of wire payments, ACH reversals, and check reversals, coordinating with the accounting department to ensure accurate financial reporting.

Provide daily and monthly records to accounting.

Provide a more strategic delivery of commission statements to broker and handle all related inquiries.

Ability to asses complex situations and develop effective solutions

Implemented strategic changes within the department to enhance operational efficiency, resulting in streamlines process and improved productivity.

Proficient in creating and formatting professional documents in Microsoft Word by utilizing templates, performing advance text formatting, and creating mail merge documents.

Skilled in developing and managing Microsoft Excel spreadsheets, employing functions and formulas for comprehensive reporting.

Demonstrated capacity to work indecently, taking initiative to identify and address challenges proactively.

Proven ability to prioritize tasks, manage multiple responsibilities, and consistently meet deadlines.