Martha Scozzari
Long Island
Summary
Dynamic leader with a proven track record at Harbor Child Care, enhancing staff performance by 32% through innovative coaching models. Skilled in compliance tracking and employee relations, I excel in fostering engagement and operational efficiency, leveraging technology to drive results in complex environments. Fluent in Spanish, I am committed to impactful program development.
Overview
13
13
years of professional experience
Work History
Assistant Program Director | UPK Head Teacher
Harbor Child Care
New Hyde Park
01.2022 - Current
- Led daily operations for large, multi-site workforce, overseeing employee performance, scheduling, compliance, and service delivery in a highly regulated environment
- Design and implement professional development and coaching models that improved staff performance by 32% and supported retention
- Partnered with HR leadership to administer employee supports, coordinate leave, implement wellness initiatives, and manage policy-driven workforce programs
- Acted as escalation point for complex employee relations matters, including accommodations, performance management, and compliance-sensitive cases
- Managed vendor-supported learning, assessment, and workforce platforms, enhancing data visibility and promoting operational efficiency
- Develop monitoring, reporting, and continuous improvement systems aligned with regulatory standards and organizational goals
Program Director, Senior Financial Services
Family & Children's Association
Garden City
01.2015 - 01.2022
- Directed a county-wide, employee-intensive program serving 10,000+ clients annually across multiple locations
- Oversaw multi-million-dollar budgets, vendor relationships, grants, and compliance reporting, ensuring fiscal responsibility and audit readiness for all funding sources.
- Implemented strategic initiatives that expanded program reach by 60%, improved outcomes by 40%, and reduced operating costs by 25%
- Led, coached, and evaluated 14 staff and 35 volunteers, establishing performance goals, accountability frameworks, and leadership development plans
- Partnered with government agencies, auditors, and external stakeholders to maintain full regulatory compliance
- Ensured regulatory compliance and prepared for state and federal audits to maintain legal standards.
- Coordinated vendor, broker, and third-party management, optimizing service delivery and improving operational efficiency.
- Led senior escalation for complex employee and operational issues, applying policies consistently and mitigating risks.
- Facilitated employee relations and resolved escalations to enhance workplace satisfaction and productivity.
- Program Design, Budgeting & Cost Oversight
- Leadership Development & Team Performance
Assistant Program Director, Services & Evaluations
New York State Department of Health
Queens
01.2013 - 01.2015
- Coordinated services and evaluations for 1,200+ cases annually across multidisciplinary teams
- Directed workforce training and compliance initiatives, enhancing staff competency scores by 50%
- Designed and implemented data-driven reporting, transition, and compliance processes, improving continuity and audit outcomes
- Collaborated with leadership on policy interpretation and regulatory oversight to ensure workforce readiness
Education
M.S. - Education
St. John's University
Queens, NYB.A. - Political Science
Queens College, CUNY
Queens, NYLeadership & Compliance Training - Webinars
University at Albany EECTP
Skills
- Payroll
- HRIS
- Workday
- Paychex
- Paycom
- EPIC
- Compliance tracking systems
- Enrollment platforms
- Vendor portals
- Cornerstone OnDemand
- Procare
- Microsoft Excel
- SharePoint
- Teams
- Zoom
- Hybrid training platforms
- Employee engagement
- Compliance operations
- Fluent in Spanish
Locations
- Long Island, NY
- Stamford, CT
Certifications Additional Skills
- CPR
- MAT
- Mental Health First Aid
- Public Speaking
- Employee & Family Engagement
- Operational Compliance
- Technology-Savvy
- Fluent in Spanish
Hr Systems And Technology
Workday, Paychex, EPIC, Paycom, Digital enrollment platforms, vendor portals, compliance tracking systems, Cornerstone OnDemand, Procare, Microsoft Excel (advanced), SharePoint, Teams, QuickBooks, Zoom, hybrid training platforms
Timeline
Assistant Program Director | UPK Head Teacher
Harbor Child Care
01.2022 - Current
Program Director, Senior Financial Services
Family & Children's Association
01.2015 - 01.2022
Assistant Program Director, Services & Evaluations
New York State Department of Health
01.2013 - 01.2015
M.S. - Education
St. John's University
B.A. - Political Science
Queens College, CUNY
Leadership & Compliance Training - Webinars
University at Albany EECTP