Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Martha Shivers

Martha Shivers

El Paso,TX

Summary

Well-versed in building positive relationships with customers and Government stakeholders. Strong requirements gathering skills and scope development. Skilled at overseeing contractual requirements. Adept at learning new tasks quickly to maximize project contributions. Solid track record of consistently exceeding targets in productivity and work quality. Always exploring ways to go above and beyond expected performance to support team.

Overview

17
17
years of professional experience

Work History

Project Support Analyst

JSL Technologies Inc. (Active Security Clearance)
06.2022 - Current
  • Work closely with project manager and site leads to identify and resolve issues related to our mission.
  • Manage internal and external taskings between contractor and Government customers.
  • Prioritize and handle multiple requests for mission accomplishment.
  • Prepare, organize, and distribute all requested meeting materials.
  • Take accurate meeting notes to document decisions and discussions.
  • Perform data entry functions to maintain spreadsheets, monthly and yearly training requirements.
  • Responsible for onboarding and out-processing.
  • Arrange and coordinate events to include daily and weekly meetings for Program Manager.
  • Responsible for preparing daily, weekly, and monthly reports.
  • Provide administrative services of classified and unclassified material.
  • Accountable for delivery of all contractual deliverables.
  • Extensive knowledge of principles and practices of office management.
  • Proficient on computer workstations to include Microsoft applications.
  • Prepare visitor access requests for various contractors visiting facility.
  • Assist in the selection of applicants referred for vacancies.
  • Conduct new hire orientation for all new employees including completing all new hire paperwork, discuss company policies, procedures, and various client specific requirements according to work instructions.
  • Maintain records for all site employee information such as training requirement at company and Government level, personnel actions, personnel data, expense reports, attendance, performance reviews and termination dates and reason.
  • Responsible for disseminating changes and updates to regulations published guidelines, as they occur.
  • Provide required training to assigned personnel.
  • Conduct off-boarding meetings for employees leaving the company/facing termination.
  • Respond to internal and external Human Resources related inquiries.
  • Assist in Human Resources process, benefits, and other employee questions.
  • Prepare and tracks travel and vacation requests for employees assigned to various projects.

General Clerk III

Advantage SCI
04.2015 - 06.2022
  • Utilized specific computer programs for record keeping, in-process and out-process for all Soldiers assigned for Fort Bliss Military Installation.
  • Prepared and maintained a filing system in accordance with Army Records Information Management System (ARIMS).
  • Maintained, organized and filed department records.
  • Researched records for service members and makes accurate recommendations.
  • Capable of working with multiple directors and various projects.
  • Performed position specific bookkeeping tasks.
  • Prepared reports, memorandums, letters, and financial statements for a range of customer inquiries.
  • Ensured security and confidentiality of sensitive and/or protected information.
  • Proficient in working with frequent interruptions.
  • Complied with all agency policies and procedures, including those pertaining to ethics and integrity.
  • Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience.
  • Processed incoming correspondence, assembled and distributed notices, letters and other materials and created and maintained files to promote efficient flow of communication.
  • Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
  • Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory.

Training and Administrative Assistant

Us. Army Combat Aviation Brigade,
11.2011 - 04.2015
  • Responsible for all company size training and operations.
  • Planned, coordinated, and synchronized all training requirements.
  • Provided clients and supervisors with excellent customer service.
  • Established a previously non-existent training room.
  • Responsible for leave and training schedule programs within the company.
  • Created Memorandums of Instructions (MOIs) for organization for various events.
  • Assisted in management of both training and administrative departments in the company.
  • Maintained a highly professional level of confidentiality concerning personnel records.
  • Accountable for disseminating information to individuals and groups.
  • Collected and updated military training records and data under Digital Training Management System guidelines.

Aircraft Fuel Handler Specialist

U.S Army Combat Aviation Brigade
09.2006 - 10.2011
  • Closely followed safety procedures and corrected errors to avoid workplace mishap and injury.
  • Fueled close to 5,000 aircrafts across various missions and deployments while maintaining accurate record of dispensed fuel for accountability and inspection purposes.
  • Trained personnel on aviation refueling system.
  • Managed petroleum, oils, and lubricants quality surveillance program.






Education

Bachelor of Science - Human Resources Management

Park University, Kansas City, MO
07.2019

Skills

  • Project Support
  • Special Projects
  • Deliverable Tracking
  • Facility Management
  • Status Updates
  • Project Requirements
  • Superior quality customer service
  • Administrative Management
  • Strong analytical abilities and attention to detail
  • Ability to work with different Tier levels of staff (Superior to Lower-level staff)
  • Exceptional at building relationships with employees across all levels of organization
  • Ability to interpret and disseminate information to individuals and groups

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Project Support Analyst - JSL Technologies Inc. (Active Security Clearance)
06.2022 - Current
General Clerk III - Advantage SCI
04.2015 - 06.2022
Training and Administrative Assistant - Us. Army Combat Aviation Brigade,
11.2011 - 04.2015
Aircraft Fuel Handler Specialist - U.S Army Combat Aviation Brigade
09.2006 - 10.2011
Park University - Bachelor of Science, Human Resources Management
Martha Shivers