Martha Simpson
Seattle,WA
Summary
Versatile operations contributor successful at taking on routine and complex business challenges with resourceful and creative approach. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
22
22
years of professional experience
Work History
Freelance Musician & Songwriter
Self-Employed
05.2002 - Current
- Specialized in both classical and contemporary music.
- Wrote and arranged original compositions for live music performances.
- Produced and recorded studio albums for various musical genres.
- Played various instruments professionally, including guitar and piano
- Selected and arranged music for Weddings and special events.
- Promoted musical career by maintaining website or social media presence.
Billing Specialist
Opal Clinic for Eating Disorders
07.2021 - 02.2023
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Handled account payments and provided information regarding outstanding balances.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Audited and corrected billing and posting documents for accuracy.
Treatment Coordinator & Front Office Support
Duan Orthodontics
04.2020 - 07.2021
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Explained treatment choices to patients and helped determine best options.
Strategic Accounts Specialist
Aramark Uniform Service
11.2006 - 05.2016
- Set up new customer accounts and updated existing profiles with latest information
- Supported approximately $5 million in book of business and additional sales growth potential
- Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
- Kept detailed records of daily activities through online customer database.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Completed routine and complex account updates to resolve problems.
Education
Bachelor of Science - Recording Industry Management
Middle Tennessee State University
Murfreesboro, TN05.2001
Skills
- Microsoft Word, Excel, Outlook
- Teams
- Collaborate MD
- Orthotrac
- Salesforce
- Special performances
- Music Composition
- Piano proficiency
- Musical theory
- Schedule Management
- Social Media Engagement
Timeline
Billing Specialist
Opal Clinic for Eating Disorders
07.2021 - 02.2023
Treatment Coordinator & Front Office Support
Duan Orthodontics
04.2020 - 07.2021
Strategic Accounts Specialist
Aramark Uniform Service
11.2006 - 05.2016
Freelance Musician & Songwriter
Self-Employed
05.2002 - Current
Bachelor of Science - Recording Industry Management
Middle Tennessee State University
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