MARTHA TURNER
Orland Park,IL
Summary
Customer-focused sales coordinator with experience in retail operations, cash handling, inventory tracking, and conflict resolution. Known for clear communication, strong product knowledge, and positive customer experiences.
Overview
7
7
years of professional experience
Work History
Sales Coordinator
Marshall's Department Store
Orland Park, Illinois
11.2023 - 09.2026
- Coordinated daily sales floor operations for Marshall's retail teams, ensuring efficient workflow.
- Addressed customer concerns on sales floor, providing effective solutions to enhance satisfaction.
- Identified customer needs through active listening, recommending tailored products and services.
- Greeted customers warmly and assisted with product inquiries to enhance their shopping experience.
- Assisted with merchandising setups and kept department displays neat and organized.
- Monitored inventory levels and shared stock needs with store leadership.
- Operated register, handled cash and processed credit card transactions.
Receptionist
Progressive Dental
Matteson, Illinois
01.2020 - 10.2023
- Answered calls, relayed messages, and supported patient inquiries
- Gathered patient forms for processing, consent documents, and new patient paperwork
- Maintained reception area and supported smooth patient check-in procedures
Education
Some College (No Degree) - Business
Richard Daley College
Chicago, ILSkills
- Sales expertise
- Customer service
- Customer engagement and support
- Issue resolution
- POS systems
- Cash handling
- Retail operations
- Stock control
- Scheduling
- Schedule management
- Team collaboration
- Team building
- Attention to detail
- Problem solving
- Analytical thinking
- Effective communication
Timeline
Sales Coordinator
Marshall's Department Store
11.2023 - 09.2026
Receptionist
Progressive Dental
01.2020 - 10.2023
Some College (No Degree) - Business
Richard Daley College