Martha Anastasia Dauphin
Kissimmee,FL
Summary
Motivated IT intern possessing comprehensive understanding of computer systems, network management, and software development. Demonstrated strengths in problem-solving, troubleshooting, and team collaboration. Contributed to successful project completions with keen attention to detail and innovative thinking. Displayed commitment towards continuous learning and adapting to new technologies quickly. Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Overview
3
3
years of professional experience
Work History
Security Officer
GardaWorld Security
Orlando, FL
05.2024 - Current
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Security Officer
Lowe's Hotel
Orlando, FL
01.2022 - Current
- Monitored systems for intrusions or denial of service attacks, reporting security breaches to appropriate personnel.
- Participated in planning meetings with other departments regarding future IT projects.
- Installed, configured and tested hardware components such as routers, switches, firewalls and servers.
- Updated hardware, software, and security protections with latest standards.
- Configured network settings according to specified requirements.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Investigated all reported incidents of theft or vandalism on premises.
- Searched bags manually to identify prohibited items and contraband.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
IT Intern
Disney
Orlando, FL
06.2023 - 09.2023
- Monitored systems for intrusions or denial of service attacks, reporting security breaches to appropriate personnel.
- Participated in planning meetings with other departments regarding future IT projects.
- Installed, configured and tested hardware components such as routers, switches, firewalls and servers.
- Updated hardware, software, and security protections with latest standards.
- Reviewed, analyzed and recommended software solutions for specific project needs.
- Provided technical support to end users on various software applications.
- Assessed existing IT infrastructure and identified areas for improvement.
- Researched potential technology solutions that could improve efficiency within the organization.
Education
Associate of Science - Computer Science
Valencia College
Orlando, FL01-2024
Skills
- Premises patrol
- Networks
- Information security awareness
- Cybersecurity best practices
- Quality assurance testing
- Software troubleshooting
- Team collaboration
- Data analysis techniques
- Critical thinking capacity
- Strong communication skills
- Continuous learning mindset
- IT support experience
- Information systems
- Tech support
- Customer technical support
- Tech-savviness
- Basic technical support
References
References available upon request.
Timeline
Security Officer
GardaWorld Security
05.2024 - Current
IT Intern
Disney
06.2023 - 09.2023
Security Officer
Lowe's Hotel
01.2022 - Current
Associate of Science - Computer Science
Valencia College
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