Summary
Overview
Work History
Education
Skills
Timeline
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Marthaelia Resendiz

Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Fluent in both English and Spanish, also knowing hoe to read and write.

Overview

4
4
years of professional experience

Work History

Cleaning Crew Member

Clean Excel
03.2023 - Current
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Emptied trashcans and transported waste to collection areas.

Dental Assistant Intern

Palm Springs Modern Dentistry
03.2022 - 04.2022
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
  • Prepared patient x-rays and images for dentist review.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.

Customer Service Cashier

Aeropostale
03.2019 - 11.2020
  • Greeted customers entering a store and assisted with inquiries and requests
  • Assisted customers at check out
  • Answered phones and assisted customers with online orders
  • Supported loss prevention team with inventory management
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Redeemed coupons to discount purchases.
  • Met customer service goals and exceeded customer expectations.

Education

Criminal Justice

College of The Desert
Palm Desert, CA
05.2024

Certificate of Dental Assistant Program Completion -

Milan Institute
Palm Desert, CA
04.2022

High School Diploma -

Nova Academy Early College High School
Coachella, CA
05.2019

Skills

  • Complex Problem-Solving
  • Safety Measures
  • Clear Communication
  • Active Listener
  • Patience
  • Time Management
  • Willingness to Learn
  • Organization

Timeline

Cleaning Crew Member

Clean Excel
03.2023 - Current

Dental Assistant Intern

Palm Springs Modern Dentistry
03.2022 - 04.2022

Customer Service Cashier

Aeropostale
03.2019 - 11.2020

Criminal Justice

College of The Desert

Certificate of Dental Assistant Program Completion -

Milan Institute

High School Diploma -

Nova Academy Early College High School

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Marthaelia Resendiz